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Reviews for The Alley in Markham, ON

Alpha Kwong 1 year ago
5

The Alley is always a great place to sit and enjoy each other's company. This place was clean and quiet. They were attentive to... drink customisations and have free wifi as well! Read more

Keith C 1 year ago
2

I came evening time a few times and one drink usually take 15min to make even I?m the only customer. It?s often incorrectly made... or they don?t have all ingredients. It seems they have never made the drink before even if its the simple milk tea. Read more

monkeygixxer 1 year ago
3

Every time I come here, there?s something about this place that makes me not want to sit down. I?ll come back to this review... when I figure it out but all the drinks are made well. Only thing is the staff assumes you know their entire menu in and out andI almost feel pressured to order correctly Read more

Soso 2 years ago
1

The cashier trying to cheat on me. She ask me if I pay cash or card( I assume she doesn?t has enough change for me?) I said I?ll... pay cash. So she should get me back 70c, but she only change me 2x10c in US coin. I corrected her this is US coin, so she get me4x 5c. And I told her this is not 70c. I can see her face turning embarrassing, then she throw me 2x 25c and run away. I assumethat she knows that she has not enough change for me. So she want use 2x10c US for instead. But she too nervous that she forgotto change me 50c? I just want say, if you don?t have enough change, talk to me, I can accept that. But if you want cheat on me,then don?t make mistakes. Not a good experience. But I?ll still come back, because I love their bubble tea.???????????? Read more

Maggielicious To 2 years ago
5

Awesome store with great decoration. Would be a great place to gather if it weren?t for COVID. Tea here is awesome and the... service is great. Follow me for more food adventures on Instagram at @maggielicious.to Read more

Angelique T 2 years ago
4

It was the second time I went to this Alley, and it has been better. I feel that they should be more open to guide customers... that is not used to their chain and they shouldn?t assume we all know the concept. Both time I ordered the crunchy milk teacocoa. The first time I asked no ice, but obviously it was like a slush so you need ice. My mistake. I usually want anythingwith less ice and sugar. The second time I learnt that there was the option to ask less ice and less sugar? so I wished thecashier (of the first time) could have explained to me by sharing that I can ask less ice in the options. Doesn?t hurt to informits customers. Anyway I enjoyed my bubble tea. Read more

David I-Chen Lin 6 years ago
5

Great décor, nicely themed and a rather unique menu compared to competitions. Drinks are higher-priced generally but not too... far off. The aurora series taste great but the slush can be a bit finer (bit too chunky for my taste). Overall great experiencehere, glad they opened one near me. Read more

Stephen Co 6 years ago
4

Great customer service, and creative drinks. Its a little bit pricey but well worth it especially the Royal Milk Tea which has... a hint of blueberry. They also do these famous multi colored tiered slushies inside a creative bottle display. Tapioca is onpoint and quality overall is great, no hint of a powdery taste. Read more