Reviews for Osmow's Shawarma in Markham, ON
Went there tonight and there was AMAZING costumer service, and food was also amazing and very quickly made. The baklawa they... gave me was also really good. Amazing experience today! Read more
Osmow?s this does not represent your quality standards. I ordered a Greek salad with chicken and was immediately disappointed.... The cucumbers were soggy and the tomatoes were sub par. The lettuce wasn?t really good but I was hungry so I ate it. I have tosay the quality is usually better at other locations but today it was bad. From a loyal customer, please reinforce the qualitystandards so it doesn?t happen again. I would have put 1 star today but because I normally have good experiences I?ll give 3. Read more
Large portions and lots of spice. We ordered a chicken shawarma platter and the Thursday special as well as chicken on salad.... The portions are huge (even for the special). The chicken shawarma platter has chicken on rice in a large container and thesalad it in its own medium sized container. It's spicier than you think. I ordered medium and it was very spicy. Highlyrecommend. Read more
Osmos is one of our weekly menu. But , we had really worst experience with osmos food. Me and my friends staying close to that... location , so its our regular spot. Yesterday ( March 31 st 2022) we bought 5 take out chicken on the rocks . When we reachhome . The portion in side the container was really half to the container. This is second time for us . First time we returnthe item and show them and they convince us but now they again doing the same . So , who ever going to this location should askthem to show the container before closing to make sure whether tis filled or they cheated with quantity. Plzz... stop cheatingthe public... Read more
Placed an order for pickup at 1:20pm and I got there at 1:40pm. They mentioned wait time was 15 minutes, which is... understandable. However, this location is extremely understaffed and I only got my order at 2:10pm. Almost 30 minutes later??Not to mention that the staff gave orders to other customers who ordered after me and proceeded to make online orders, whenthere was huge line up in store?? I then drove back home to hopefully enjoy my large chicken on the rocks, but this is what Isaw when I first opened it. I paid for a large, not for my food to be drastically cut in portion size. Extremely disappointedwith this location, will not be returning. Read more
WHY WAS THERE NO HOT SAUCE IN MY FOOD? After waiting for 30 minutes, I got my food, REPEATED MY ORDER TWICE TO THE EMPLOYEE to... make sure they were giving me the correct order, drove 15 minutes to get home and opened up this garbage!!! Aside from the lackof hot sauce, the portions were less than usual. I had to use some random hot sauce from my fridge and it did not taste good.Extremely disappointed!!! UPDATE: The owner responded saying sorry and that they will train the team to be better.... aka thesame generic response to the numerous negative reviews they've received. Still extremely disappointed! Read more
Ordered 2 chicken on the Rox with the 7.99 special. Exactly the same toppings. 1 box looked great and was full. Second one was... depressing in comparison Read more
I have gone to this location before in the past but never have been this disappointed. I called ahead to order a large chicken... on the sticks for pick up, they said 15 to 20 mins, I showed up 20 minutes later and order still wasnt started. Also, thereweren't many other customers when we got there. Remained patient. Once I got home the surprise was they incorrectly made apoutine and yet had the audacity to try to hide their mistake by putting the regular chicken on the sticks sauces on top.Instead of making the order correctly. In addition, they overcooked the fries, as we saw them fry a brand new bag of fries yetthey managed to serve brown fries. Would appreciate it if consideration is there when serving customers food. Read more