Reviews for Popeyes Louisiana Kitchen in Marion, IL
Worst experience with Popeyes ever. Ordered spicy chicken, there was none. Told me I?d have to wait 20 minutes so I took the... regular instead. Got home with it and the rice in the red beans and rice wasn?t don, and I mean it was still crunchy! The mashedpotatoes same thing: hadnt been stirred enough to completely dissolve. The chicken was just ok, nothing better than I could havefixed at home. Staff very impersonal. I?ll never stop there again and I?ll let all my friends know too. Read more
This was hands down the best fast food experience I have ever had. They were slightly understaffed but very amusing. The... chocolate biegnets were delectable. 10/10 would do again. Read more
Fast friendly service. Food was hot and good. The dining room floor is absolutely filthy as are the batbrooms. Dead cricket and... spiders on the bathroom floor. It's a shame it is so nasty. Won't be back. Had I looked around prior to ordering would haveleft. Read more
We have been there a few times before this and things were good. But this time, we were on our way to watch our grandson play... football and stopped to get something to eat. There was only one family ahead of us inside it took close to 10 minutes foranyone to come take our order, we finally ordered and got our drinks and sat down. We waited and waited but they only seemed tobe getting food out the drive through, finally after almost 30 minutes and still no food, and the family before us was stillwaiting too, we asked for our money back because if we didn't leave, we would be late for the game. I worked with the public forover 29 years and was always told to take care of your customers. We got our money and got to the game with a few minutesbefore kick off. We might go back again, but not sure. Read more
The staff is always friendly, the food is always good and the facility is always clean. What more could you ask for from fast... food? Well... it could be fast. Today we pulled into the driver thru and it took 26 minutes from the time we pulled up to theorder sign to the time we got our food. Read more
The sandwich was very good. The fries were not fresh and service was ok. What gives it 1 star is the cleanliness. The person... that took our order was filthy with flour and oil all down is pants. The counter at the drink dispenser was disgusting. In theentry had a puddle of water just waiting for an accident to happen. Read more
The staff seems nice. The manager is a liar. She told me the fish sandwich and the beignets were not on my order. They were the... top 2 items.Completely incompetent & a lie. Do not use the mobile ordering app. I have used it twice, they got it wrong bothtimes and you have to wait in the drive thru line(sometimes twice), then pull forward, anyways. Incompetent service is thestandard, Sad, Sad, Sad! Don't leave without checking your order, mine has been wrong 100% of the time! Jan 2nd & Mar 31, 2022 Read more
Went to order a 48 piece nugget for 4 people, said they could only do a 36 piece that was shorted on nuggets which was very... frustrating. Very slow drive thru. Not enough sauce for the 4 of us. Only one spork for 4 people. No straw for drink. Macaronihad been microwaved, you could tell by the hard cheese and consistency of the noodles and rest of the cheese. We are verydisappointed and will likely not be returning to the Popeyes in Marion, IL. If i could leave a ZERO star review I would! Read more