Reviews for Starbucks in Marietta, GA
Somebody from management needs to explain to "Misha or Mesha" what customer service is. ???? Maybe she thinks she's giving good... customer service. I can assure you. ..she's not. When you make a customer feel like they are bothering you.....that's NOT goodcustomer service Getting upset ????, indignant or irritated when someone asks you for a cup of ice ???? and TELLS you they willpay for it.....is NOT good customer service. Working the register, front desk or door requires a pleasant attitude. Do I seemirritated? ???? I am. This is a cup of Starbucks $5+ coffee. Not a $1 anysize McDonald's cup of coffee. Read more
Website says open and then you take the time to get out your car to go inside and they have something on the counter that says... they don?t open until a later time. 8:00 am Not to mention you see the Starbucks worker there and she says she may not openuntil 8:30. Not to mention they never have what they need. Waist of time. Go to a drive thru location! Read more
Great customer service! I took an Uber here and did not realize that the inside Cafe was closed and that they were only doing... drive-thru orders. The staff here was kind enough to allow me to sit outside and work and order from there. I know that they didnot have to do this but I was greatly appreciative. Read more
I?ll often drop by this Starbucks inside the Kroger when I?m done with groceries. I swear nearly half the time I?m told that... ?the espresso machine is down.? So either: (1) the employees are lying because they don?t feel like making an espresso drink;or (2) this store desperately needs to get a new functional espresso machine. Either way, it?s not great. This has gone onover the course of several years too, so this isn?t just a recent problem. Read more
This place has very nice people, they gave us a free gift-card for Starbucks on my birthday there drinks are very refreshing. I... really recommend this place if your in Kroger and you just want a drink on the go. Thank you for reading Read more
Woke up in a bad mood but was greeted by such a nice employee who helped me pick what was best for me. I don?t know his name but... I hope he sees this. He was so nice when I went to order he could clearly tell I was sick and offered different teas I neverknew they had and what to add to help me feel better. I just tasted the tea and it?s beyond good. Read more
If you are buying 50 gift cards, let the person behind you order their drink first. Especially when it's just a basic coffee! A... second worker grabbed the drink for me while I was waiting but wouldn't let me pay until "the gift card grinch" was done. I hadalready waited long enough so I handed the coffee back and left. And why is this a big deal? Because the guy in front of heralso bought gift cards and the cashier was new! Read more
I love the iced latte I got it was so good and the people were very nice.