Reviews for Martin's Restaurants in Marietta, GA
I love Martin's breakfast but I have one small complaint. I asked for a steak biscuit and was told there was no steak left.... That's fine. The next person who came in ordered a breakfast plate w steak...And was served steak which I guess they had afterall. By this time I had recieved the chicken biscuit that was my second choice and I was on my way to a funeral so I couldn't belate and didn't want to make anyone feel bad for getting their order by making a fuss. I love those steak biscuits Martin's!Keep more steak on hand and be aware of what your customers are asking for. Read more
Where do I begin? Half of my order was missing. The sweet tea and lemonade machine is always broken and the drinks tastes like... water. The ladies are very sweet; however the food delivery and orders are always incorrect. Extremely disappointed. Read more
Was getting my car serviced across the street. Place look rather new, but needed a good clean. The place was empty and took them... awhile to acknowledge us and take our order. They are more focused on the drive thru. Food was food. Read more
Yesterday, Aug 3 2022, We decided to head over to Martins for some what we thought would be some good fast food. Went in, no... one in front of us, they took are order right away, then we went to sit down, waiting for our order. After 20 min, I know it wasat lest 20 min because I was on a business call, and the time duration was over 20 min. Anyway, my wife went up, asking aboutour order. First they seam to not know what she was talking about, then someone said, Oh, we're out of fries, your order isntready. I then asked, it took you 20 min to figure out you we're out of fries, why didn't someone tell us, we could have gottenOnion rings for both? Then the woman with the throat tattoo decided to get involved, Stating in a very rude and Unprofessionaltone WE COMPLETE THE ORDERS AS WE GET THEM! I replied, Really, then why did you just served another customer who came in Afteryou took our order, So does that mean all of the vehicles in your drive through have been in line for over 20 min now? Her onlyreply was that we are making your order now, no apology, just rudeness. I told her forget it, it doesn't take now 30 min tomake 2 burgers, onion rings and fries, especially since there was no one in front of us. I want a full refund, to which shelooked surprised, and said that our order was almost ready. I told her again, No, just give us our refund, we don't want itnow, especially due to the time and you're attitude. At that time another employee, older gentleman came up, gave us ourrefund and apologized for it. We left, and went to Freddys. It took us 6 min, to get there, ordered our food, and maybe 5 minto get our food. I gave Martins reviews prior to this, which I indicated they were slow, but to day, No excuse. You can see theattached pics, 2 receipts, Martins refund receipt and Freddy's order receipt. Won't be back to Martins, especially with theextremely Unprofessional attitude of throat tattoo woman, and how extremely slow they are. Try to add Read more
I thought I would come to the drive thru on Sunday morning for a quick breakfast to take home. I was second in line to get to... the order panel. After I ordered, it was 33 minutes to get to the window and another 10 minutes after I got to the window beforeI got my food. There was about 7 people working and running around like a chicken with it?s head cut off doing nothing! Only 1person was actually getting food ready. Why could someone else not be helping? Also the window looked like it had not beencleaned since they had opened. Spider webs and flies everywhere . After looking at the door to go in, it also was nasty! Whycan?t they clean these after they close? I was very disappointed! Read more
MOLD ON BISCUIT: So disappointed this morning when I got back home with my breakfast to see that the bottom biscuit was covered... in mold. Be careful!!!! Read more
Update June 2021: Changed my rating to 2. It's hard to believe that the service has gone bad so fast since opening only a few... months ago. Going into the dining room to order you get a lower priority than drive thru. At least 8 cars went through thedrive thru before I got my order. Dining room still isn't open. There is always a long wait even for something simple likebiscuits and gravy. Today the dining room door was locked and no sign indicating so. This is exactly what happened withBojangles before they closed in this same location. Hopefully things turn around, but I'll be staying away for a while to giveit a few months and see if they improve things. Original review March 2021: I've been waiting for Martin's to open since I sawthe sign several months ago. I have never been to one before, so I was excited to try it out. They did not disappoint! Iordered a bacon egg and cheese biscuit and a gravy biscuit. Both were quite good. I look forward to future visits where I cantry out some of the other menu items. The dining room is not yet open (as of March 19). Read more
Took over 45 mins to get 2 sausages biscuits. If I could leave 0 stars I would. Taco Bell at midnight is faster and tastes... better. Will not waste my time here again. Read more