Reviews for Firehouse Subs Cherokee Crossing in Marietta, GA
I was served a sandwich with rotten meat. I eat here often and the food and service are usually great, but this gray meat on my... NY Steamer is obviously spoiled and made me sick when I took a bite tonight. Read more
Stopped by on Saturday 11/19 to get 5 subs to go. The team was very friendly and prepared our order promptly. When we got to the... house found 1 sub missing. Called the store and they knew their error and had the sub brought over within 10 minutes. Greatcommitment to customer service. Thank you! Read more
Food was okay. Didn't feel like the amount of meat they give is as much as the past. Waaaaay over priced. Got the large... combo with chips and a drink. Paid almost $17 and they don't even give you a large drink. They give you a small drink. Paid$17 and I don't even get a large drink??? Plus now they have started requesting tip when you pay with card. I pay all thatmoney and you still want tip from me?? Pay your employees Firehouse!!! 4-5 years ago that wasn't a thing. Didn't have agood experience so probably won't be going back. Read more
Every time I have purchased from this location, my order has been incorrect. Tonight was the final straw for me. I ordered a... Turkey Bacon Ranch with caramelized onions and no Mayo. First, they noticed they messed up my sandwich, so they re-made it. WhenI got home to eat the ?correct sandwich,? I was missing the bacon, ranch dressing, and it had raw onions. I deliberatelyrestated my order as they were preparing it for the 2nd time to avoid it being wrong, but somehow it was still incorrect. Thisis extremely frustrating and unacceptable. Read more
I went to this location a few weeks ago. I ordered a turkey sandwich, and to my surprise there was no actual turkey on the... sandwich. I decided to give this location another try. I was told immediately upon entering that there would be a 15 minuteminimum wait time upon ordering. 15 minutes for a fast food restaurant?? I will take my business to other fast food establishments where they literally make the food as I order. Sorry, but I won't be back. Read more
The subs have gotten smaller and the pickle usually comes in a bag; not this time. I guess because it's all dried up. Definitely... disappointed. This was one of my favorite places. Update: They have contacted me and offered to make it right. I hope to updatewith a good review. Read more
Went to this location after work. I was not geeted by the cashier. I waited a good while for my meatball sandwich only to get a... DRY sandwich they literally did not put the sauce on it. I called the location and no one ever answered my call. Read more
Great Location. Fast, Friendly, Efficient & Professional Employees. "THE BEST SUBS & SALADS OFFERED ANYWHERE!!