Reviews for Baskin-Robbins in Marietta, GA
Great service. Lots of different flavors of ice cream to choose from.
Service was fast, but my milkshake was NAS-TY. I ordered a mint chocolate chip milkshake, and it tasted like a glass of milk... with a hint of mint. So disappointing? should have gone to Cookout ???? Read more
The customer service was great . I ordered two pints of America?s Birthday Cake.. I got home and started eating one pint and bit... down on something hard with a foul taste .. i immediately spit into my hand and saw what i bit down into was a bug with blackand red wings ( later looked up on google and saw it?s called a boxelder bug?) .. I shouldn?t be surprised because as I was inthe drive through I was looking at their score pasted on the window and wondering why it was a 100 and is now a 85.. Anyways ,i won?t be back at this location and this is just to warn others to please be careful eating here. I?m truly upset at the moneyi wasted here. Read more
Tried to go through the drive thru with my kids. Was completely shocked that the list of ice cream flavors was not on the drive... thru menu. It is difficult to make a selection from the options when you don?t know what the options are. The drive thrucustomer should be able to have the same shopping experience as someone ordering inside. Please consider putting a list of theflavors on the drive thru menu. Read more
Normally I have great service here, but I had really poor service today. I went to get ice cream to go and while it was being... scooped, was told to go to the opposite side of the store to pay. The cashier tried to charge me double. Next, the personscooping the ice cream handed me a cup with no lid. I asked politely if they could put a lid on the cup since I would be in thecar. I heard the rustle of a bag, and then was told "have a nice day" as everyone left and went to the back. No one handed me myice cream. I had to find it at the other side of the store, and it was just thrown in the bag. The cup was upside down, restingon the lid. Very shocked and upset. Read more
Basking what? A once amazing icecream branded shop with fantastic product that is now completely lost.
I love this place. Clean great costumer service, and a really good ice cream.
I ordered one thing and they have me something completely different because they "didn't have the right cup for what I ordered".... Completely unwilling to rectify the situation. Not only that, what I ordered has no nuts, and what they have be did have nuts.What if I was allergic? The staff didn't seem interested in helping at all. Read more