Reviews for Wendy's in St Paul, MN
Lobby was closed. Ordered 3 frostys. Sat in drive thru for 20 mins. Finally got to the window and payed and the gentlemen kept... looking at us. Finally we were given the frostys and they were the wrong sizes. The manager looked at us like just take it. Wewanted it fixed. Frostys seems melted and not very good. This location used to be the best now i won't go back. Read more
The cashier doesn't accurately take orders and then is rude when you correct her. Absolutely no smiling or concern to get... anything right. The customers after me had a hard time with her too! I said I wanted a kids meal 4 piece chicken nuggets andthen she rang it up and then excused herself to go say something to somebody and came back and then I asked her if the kids mealcame with a drink and then she asked me if I wanted a kids meal. I thought I had just ordered that! Turns out she had originallythought I was just ordering a side of 4 chicken nuggets. When I came back up with the receipt to correct her she had an attitudewith me. Read more
I was driving motorcoach this day an had to park an wait for group. I went here cause place looked nice. I ordered burger fries... an drink. Place was very clean an AC was on. Felt nice. Food was great. I do give 5 ????! I do hope to come back. Read more
Slid thru about 1:30a this morning, asked and was told close at 2a (google had them as already closed). Ordered 10 piece nuggets... combo and Jr bacon burger. Ate a couple nuggets while driving and could instantly tell they had been sitting and probablyrefried, get home and they looked just as gross as they tasted, fries stale, the burger looked decent but was cold. If you stayopen till 2a serve the food the way you would if it was the lunch rush don?t give me no nasty stale food because you don?t wantto do your job and have the audacity to charge me full price! I gave three stars because generally I have no issues with thislocation when I go during the day/evening but next time I go that late/early I will sit there and check my food. Just ugh. Read more
The service was extremely poor and the staff in general were impolite and unprofessional. When I arrived, there was a couple... waiting for someone to acknowledge them and take their order. When I walked up to the pickup area, I politely told them thatthe couple had been waiting for acknowledgement to place an order. The apparent manager mumbled, we are busy ????. The couplegrew ever more frustrated and then proceeded to advise the staff how frustrated they were, without receiving a response, theyleft and headed to McDonald's just across the parking lot. I apologized for their lack of professionalism and obvious lack ofcustomer service. After that, I proceeded to inquire about my door dash orders. Neither the manager nor her staff could give mean accurate time of when my orders would be ready or even if they had been prepared. It appeared to me that their was anincredible lack of organization and staff willing to accept responsibility. It is this experienced google maps reviewersopinion that if there is another Wendy's or restaurant to choose, do it. I would not recommend this particular Wendy's to anyoneif it can be helped. Read more
Update: spoke WAAAAY to soon .ordered daves double no tomato no ketchip a taco salad and sm fry 18 freaking dollars. Got home, ... no fries and guess what??? Would you look at that.. tomatoes and ketchup.. so actually I spent 18 on a freaking salad because Igot no fries and the person eating the burger is allergic to tomatoes! I tried calling. No answer Read more
Love this location! The staff are always smiley and helpful, and my food is always hot and fresh and accurate to my order. This... breakfast Croissant I got this morning is amazing. I did the sausage egg and added bacon ???? Read more
This Wendy's has been on point for as many years as I can remember. Probably 15+ at least. Always clean, always attentive, food... always just right. The consistency is particularly amazing given almost everything has been rough for several years now. Something is being managed very well here. Read more