Reviews for Wawa in Maple Shade, NJ
The gas associate was working at 5:30-5:45 pm, he was very rude. I tried to help him out by pumping my gas (i told him that... beforehand) and he shut my pump off before i could even start the transaction. He was also the one associate on the gas pumps atalmost 6 pm, rush hour. Read more
They constantly have a single person from 12-2 all on their own to deal with all the cars that come to get gas and it?s not... okay. The manager needs to get it together. Read more
Ordered the same sandwich I always do on the app and the pumpernickel must have been at the end of the loaf?!. It was half the... size it usually is and smaller than a kids sandwich and had maybe three tablespoons of tuna. I have gotten this sandwich manytimes and been really impressed. I will not be ordering from this wawa again. Read more
Stopped by on the way to work to grab coffee and breakfast sandwich. Waited for 13 mins to request wawa staff member to make... Breakfast sandwich. Staff member choose to ignore and act like they are too busy to even listen. Other customers were waiting onCoffee but staff members didnt care, Horrible customer service. Read more
I came in at 5:00am. No one else was there. I placed my order and it took 10 minutes for the guy behind the counter to let me... know he couldn't make half my order. I got a refund but it still took another 8 minutes for me to get on my way. 18 minutes isrediculous and there wasn't even a line ahead of me. As such I couldn't even eat half of what I did get because I ran out oftime before my work shift started at 5:30. So now I'm just hungry, disappointed, and wondering why I didn't just go toMcDonald's. The coffee was good though. Read more
I ordered a quesadilla and went to the counter to try and tell one of the employees to toast my quesadilla twice. I noticed that... everyone was more invested in the conversation they were having then doing what they were supposed to be doing. When someonefinally acknowledged me a minute and a half later, he informed another person to do it when he clearly was not doing anythingbut gossiping. The woman ( I believe her name is Shannon) began to make my order and not only was she moving at the pace of asnail, she kept stopping to talk to another employee that was also not doing what she was supposed to be doing. When I placed myorder, the other orders were already complete and on the table for pick up. So why did it take 8 minutes for me to get my order?It takes a minute and half to make and a minute in a half to toast. That's a total of 3 maybe 4 minutes (tops) and that isALWAYS the timeframe in which I receive my order. 6 minutes into this ordeal, I notice that Shannon has yet stopped what she wasdoing again to talk to the same employee she was talking to before. I instructed the closest employee to me to ask Shannon tohurry up because I am late for work. At that point she finally puts it in the oven. When she hands me the box, she doesn't sayanything like " Sorry for the wait" or "Have a nice day" or "Enjoy". Just rude. I will never go to that Wawa again as long asthose people are working there. Management really needs to step up and pay attention to which employees have no business incustomer service. Read more
How can you fail at being Wawa? Got a quesadilla and chips that took 20 minutes for staff to prepare.... ended up with some... weird soggy slop and stale&inedible potato mash within a minute of paying for it. Worst Wawa in the U.S. Had to go to the Wawaon RT 73 (very close by) and throw out the food. I went to return food and get a refund but a 10 car pileup over the poorlyplaced air pump prevented me from doing so. Avoid this Wawa. All the employees inside openly complained about the # ofcustomers while the gas attendants were more interested in having a conversation about what donuts their noodles were going inthan attending to customers. Read more
Once again over half of the pumps shut down at lunch time. This is not the first time and it has been going on here for years.