Reviews for SAM SYLK'S in Maple Heights, OH
Visited this venue on a Saturday around 7pm and to our delight walked in to live Jazz band. Cocktails were very delicious!
I use to got there for jazz night however my aunt wanted us to gather there for her birthday because she heard so much about... this place. Well come to find out you can not sit at the tables unless your ordering food ??????????? Now with them being anolder crowd they did not have any menu besides using your phone and the waitress was horrible with all kinds of rudeness andattitude, I ordered my $10.00 polish boy from the nice man Jaren from the bar. Which they were all over him because everyone wasthere but not ordering food. I waited 15 mins for a drinks because they were all over him which I do finally get my drink. So Isit at the table and just all kind of attitude from the whole team. Except the man at the bar. Nice guy ??Jaren Don?t need totravel from the Westside for that kind of treatment! I?m good over rated ??????????? Read more
I ordered 3 hard regular tacos and an order of fried green tomatoes via Door Dash. My son picked up my order and when he brought... it to me, the tacos and tomatoes were cold and all in one box, which did not look appetizing (I should have taken a picture).Let me note that I only live five minutes from the restaurant. The tacos had slaw and what looked liked tomatoes (I say thisbecause they were smushed and barely looked edible). I took a bite of one of the tacos in an attempt to just eat them but theydid not taste good. I called Sylk's and the Manager on duty offered to replace the order while also advising me that they didn'tsell hard tacos. Why is it offered via Door Dash then? She advised me to have my son bring the food back and they would remakeit orders. I was a bit disappointed as there was no apology nor empathy given on the part of the Manager. Once my son bought myorder back, the tacos looked better but still, not the quality that I expected. The beef on the tacos was crunchy, the lettucewas a little brown, there was more mush thrown on there (I supposed they were tomatoes), there was no sour cream, which was alsooffered on Door Dash and the fried green tomatoes had no seasoning/flavor. I am giving them a two star because I've receivedbetter service from Sylk's before and the order was replaced; however, I will not be patronizing this restaurant anytime in thenear future as this experience was an absolute let down. Read more
Came for linedancing and the food... Linedancing was great! Wish I could say the same for the food and dinning experience,... which was an awful experience. When we came in, it didn't seem too busy as it was only 2 other guest seated in the area we werein. We ordered drinks as we looked at the menu, which is a QR code you scan. The menu is hard to decipher and unorganized, thereare specials on the menu that they do not honor, other items such as "Easy living" which was not so "easy" because it came withno description and the dinning staff had no knowledge as to what it was therefore going to the back and inquiring what itwas. It took me 15min to get a drink, after asking twice about my drink, only to be asked "what drink did you order again" 5minlater. Placed what I thought was a dine in order... 45min later I received an order in a Styrofoam box, no utensils. I orderedchicken and fries... IT WAS NOT CHICKEN IT WAS FISH! After an hour of placing our order my other party had not received theirfood nor an update about it, had to ask about it and was told the ticket "got lost somehow". This is where the "manager" Tabentered the picture, when she was notified by the staff of the problem and asked to remove the items not received she blurtedout "I don't have time for this" then angrily stomped away. She was unapologetic nor sympathetic to the situation, but insteadwe were made to feel like we were an inconvenience for not receiving what we ordered. Came from Euclid for linedancing and thefood, left hungry and feeling defeated.... Will not recommend, will not return. Read more
I had my birthday party here back in March and I had a blast!. Staff was friendly, prompt and attentive...we turnt up!. And the... food was good! Grown and sexy atmosphere ???????????? Read more
$21????!!! the Salmon was clearly frozen and lacked the flavor that was promised from the description. The greenbeans were... canned with a little seasoning, the Mac was ok at first bite but the liquid smoke that was add to something overwhelmedeverything else. The quality is awful????. save your money and cook at home. The shrimp and chicken alfredo was just as bad with3 cocktail shrimp and about 3oz of chicken, I wasn't sure if it was alfredo sauce or milk because it was lacking flavor!!!!!waste of ???? Read more
Kendall is seriously a doll! She was so great. I only had a breif interaction with her as i picked up my mobile order but her... customer service is A+! I got the catfish sandwhich which is soo yummy and crabtots which are good as well! My compliments tothe chef! The actual resturant/bar was very clean and looked very nice. Read more
We attended the sweetest day event. It was wonderful except for the waitress that took care of us. She was unavailable to us... most of the night and when I did stop her to clean the table and order more drinks, she said she had other tables to attend to.Very unprofessional. We had to go to the bar in the back for service which was very pleasant. Great show. Great food . Read more