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Reviews for Shake Shack Maple Grove in Maple Grove, MN

Peter Erickson Sr 1 year ago
1

Well I'm just going to say I'll try to be polite. It took extra long to place the order the person behind the microphone... couldn't quite grasp what we are ordering and it took three times asking what the price was for the gentleman to give us aprice, when I questioned the total of the food his reply was "the food here is expensive". First off the fries were overcookedand chewy, the chicken sandwich was unedible, very overcooked and tasted old. For one meal consisting of one chicken sandwich,french fries, and a shake it was $26. For $26 I think I would get something that would be actually edible as it were I won't beback and the best option for the food was to be thrown away. Read more

Chris Porter 2 years ago
5

As you come in, you'll place your order orders on the kiosk to the right. Easy to navigate menus, and make... adjustments/customize your experience. Enter your phone ne number to receive SMS and await your order. It was a pretty busyday when we stopped in and we still received our food quickly. We ordered burgers and milk shakes. Wow! That first bite waslike taking a step back to my childhood. Old school flat top burger crust with a soft juicy center. Bun/toppings were fresh andmade my taste buds do a happy dance! Perfect burger! Paired so well with my thick old fashion milk shake. All of us leftsatisfied and eager for our next trip! Read more

Mariana Ferguson 2 years ago
5

The chicken sandwiches was amazing ...Finally had a great service at this location ???????????????? so happy to see how they are... actually improving. Their fries were so crispy my son ate in all n wanted more!!! Great Job to Lee btw!! What an awesomepersonality ???? Read more

Amanda P 2 years ago
3

The chicken sandwich was on the smaller side and kind of pricey, but the chicken was high-quality, crispy, and juicy. The herb... mayo and fresh pickles took it over the top and made it a delicious, artisan-style chicken sandwich. The fries were the mostdisappointing - boring, bland, crinkle-cut fries on par with Culver's or a school lunch. They kind of ruin the vibe of themeal. As other's have mentioned, the value is poor and there are plenty of better burger shack options in close proximity. Read more

David Olmstead 2 years ago
3

My burger was dry with some burnt taste. I liked the bun, even though it fell apart as it let you taste the burger but the... burger was the downfall. Probably the best pickle I have ever had. Good lemonade too. For the price point, there are twoother custard and burger places that are faster, cheaper and better tasting in my opinion. Read more

Luke Lundgren 2 years ago
3

The service was decently speedy. The customer service was good. The taste/quality of my single shack burger and malt was pretty... decent. However, the value is poor. My single burger and malt (mind you, portions are very small) cost me over $13. In realityfor the portion size, I think $3-$4 max per item would be a better value and more In line with other fast food/ fast casualrestaurants in the market. Also the quality is good but for the price it?s not THAT good. I can go across the street to fiveguys, get a burger twice the size and half a bag of fries for the same price. Shake Shack needs to rethink their pricing model.I wouldn?t come back here again personally. Read more

Laramie O 2 years ago
4

Very excited to have a Shake Shack in Maple Grove! The online to go ordering process was easy and the order was ready very... promptly. The food tasted great! Burgers were yummy and that cheese sauce was so good. Our only issue was the packaging - theburgers were just in the open paper sleeve with nothing preventing them from falling all over or getting cold. Please thinkabout your to go order packaging! Read more

Z 2 years ago
5

My Friend and I ordered the shack burger fries and a root beer float, and a cookie & creme. Everything was Really Good,... Especially my Float. Customer service was Also Really Nice, I Enjoyed the Music as well. Definitely will be returning. Read more