Reviews for McDonald's in Maple, ON
This location is horribly miss-managed and disorganized. It is really a shame, because it is in an excellent spot, Jane and... Major MacKenzie, next to the very busy supermarket, very close to the new hospital, and just off the Highway (Hwy 400). It couldbe the best McDonald's in the area, but it is the worst. I ordered in the drive-through. However, the food was not availablefor pick up (what happened to ?fast food??). They asked me pull ahead, park the car, and wait for the meal to be brought out. I hate it when they ask me to park, because I know that the food will take a long time to be ready (this has happened to mebefore many times at this location). This time, the food never came out. I went inside, and asked about my order... they hadn?tprepared it yet. I asked for my money back, and went across the street to Timmy?s. I won?t be back, they need to get theirbusiness under control, and there are many other fast food options in the area. I used the drive-through because I need to getto work! Next time I will just go somewhere else, it's easier. Read more
I ordered drive through here on Friday @8:50, my car was parked there first and then serveral cars after that. But I waited for... almost 30 mins, all the cars came after me already left. When I asked when will they give my order, the guy said "this is what Igot, what can I do" :) I have work and that's why I ordered through Drive Through, I had to left and could not wait any longer. Read more
They always get your order incorrect which is hard for me to understand considering all the items are listed on the receipt. Is... it that hard to take 1 minute to read what?s on the order rather than putting whatever they want? Overall this McDonald?s isalways a headache. Got my order incorrect twice in a span of 20 mins Read more
Worst service I have received in a long time! Placed mobile order and parked in one of the curbside pick up spots then when my... first order came the guy was polite and told us to park in a different spot next time. We apologized and he went back. Nextthing we know this rude older woman comes yelling at the car window that we cannot park there and I explain we were told and weare just waiting for our second order but she just had a point to prove and kept yelling at us like be serious it?s a parkingspot. Then we waited 20 minutes for a vanilla cone and small fries?. the woman clearly wanted to make us wait at this point tobe petty. We had to go inside and get our order eventually anyways please go to the less miserable mcdonald?s down the streetinstead! Read more
This place hands down has the most slowest inefficient drive to ever. I waited 20 minutes for a simple big Mac order. I probably... spent so much more money burning fuel and wasting my time. Read more
Ordered 2 chicken mcgriddles through the drive thru, was greeted by some of the most seemingly miserable employees ever, and... once I got to work found out that there was no chicken in either of my chicken mcgriddles. Literally only two components in thatsandwich, and one was missing. Really disappointing. Read more
Ordered breakfast online using the app. One of the items was a breakfast burrito. Got home and looked at it, and it had a prep... sticker on it that says it was made yesterday morning and had to be used by 4:19AM this morning. I picked up my burrito at10:20AM, so apparently, this burrito should have been thrown out six hours ago, but instead, it was served to me. Apparentlynobody at the restaurant is looking at their own labels intended to ensure safe, fresh food. Was told to contact the number onthe app for a refund, because I paid by credit card through the app. The customer service agent said that all she could do forme was to send me a coupon for another burrito. I said that I would just like to have my money back, and she told me that theonly way for that to happen was to dispute the charges with my bank because they will not refund my money. So essentially,McDonald's served me an expired burrito and then refused to give me my money back. Maybe the absolute worst experience at anyrestaurant that I've ever had in my entire life. Read more
Playplace is open! Play structure is perhaps better for slightly older children because my 3yo was too short to climb some of... the sections. It is one of the cleaner McDonalds. Lost some stars because my order took a very long time but not very busy inthe restaurant and not much of a line in the drive through so not sure why it took so long and was given the wrong item for thehappy meal but they swapped it out pretty quickly. Read more