Reviews for Chuck's Roadhouse Bar & Grill in Maple, ON

Came to the vaughan location for the first. Got seated and placed my order of wings and steak and lobster, 2mins later the... wings came out. In my head that's pretty quick. When arrived wings are stale and hard. Seems like they just microwaved it. Oncethe steak and lobster came they gave us cold lobster and raw steak Poor quality on food need to hire cooks who know what theyare doing. Not coming here again. Worst location. Read more

Would I Recommend- ?? NO I'm not sure what happened here. My first time ordering delivery from this place and it was absolutely... disappointing. ????????What I ordered: 1/2 BBQ Chicken with Fries ??The Problem Esthetically it didn't look so bad but thetaste and smell was another story. The chicken tasted unseasoned and boiled with sauce painted on. It was extremely bland, theskin was soggy and there was an overall unpleasant smell. This was definitely not BBQ Chicken! Read more

The worst place to go for ribs. Ribs were burnt dry and hard. When asked for the manager he was the cook. When the manager came... out he did not apologize at all and Infact said he was serving them like that all day that people like them burnt. The cops werecalled because he refused to take it off the bill. $15 ribs and we refused to pay for the UN edible ribs. So it's costing him$15 dollars for a bad review, lost customers and reported him to BBB and reported to their head office ???? Read more

Thank you so much to the Chucks staff !!! 10 stars if possible. We were looking for a small restaurant to hold about 20+ people... where we can have a few drinks and have some nice food. This happened to fall on the day Rogers had their nationwide outage. TheChucks staff corded off a large section of the restaurant for our group. The (2) waitresses were so very helpful with ourconstant drink orders, food orders and was accommodating to the size of our group 20+ people. Everything was addressed quicklyand accurately. Great job!! This was a retirement party with our office staff and field staff at the Chucks restaurant inMaple. Our long-standing office employee has been with us for 18 years has now retired. We were all sad that he was leaving us,so a retirement party was necessary. We arrived at Chucks around 430pm and left at about 7pm. We got the bill and it was paid incash with a very very nice tip. Well done to Chucks Franchise and the Chucks staff that night. 10 stars. We will be back again. Read more

I have been to 6 or 7 locations and this one is by far the worst service. Out of the 5 times we have visited this location only... once have we had a regular dining experience. I have disregarded it other times. But this time was a bit ridiculous. Thepitcher we ordered smelled slightly and was off in taste. Our server proceeds to tell us that it?s fine. And if we want shewill replace 1/2 the pitcher since we had already poured out into our glasses. Although our glasses were still 3/4 full. Shecalled the owner over. Who told us nothing is wrong with it; other customers have been drinking it all day and that we won?t begetting any exchange or other beer and then she walked away. Eventually the server brought us two bottles. What happened tocustomer service in the HOSPITALITY industry ? Read more

Super cheap beer and food especially after 9pm. Feel casual and family style. Around 6-8 types of beer on tap. Food is... mediocre but for 1/2 price appetizers after 9pm, can?t complain. The washroom is a bit smelly and dated, with a few bigmosquitoes, not too acceptable for my standard. Will still come back for drinks. Read more

Pretty decent. Stopped here for the 1/2 price apps at 9. The place was basically deserted when we got here, but as soon as we... sat down and placed our orders, a crowd of around 30 people showed up at the same time acting obnoxious and holding the dooropen when it was freezing cold outside. As for the actual food, it was very decent, especially for the price. The service wasjust ok, they were way understaffed for how many patrons they had at the place. Also paid for an extra shot in my mixed drink, which they never put in, until I called them out on it. Read more

I have been to three other locations of chuck?s roadhouse and my experience are all positive. But I was hesitated to go to this... location because of the reviews. I eventually did and I was disappointed. I have rib eyes at all locations but the ones (weordered three) and none were as good as the one in Pickering nor even Niagara?s location. We ordered medium rare but one wasalmost medium well then we asked for a replacement, it came out blue. Overall I still love Chucks but this location has a lowerreview for a reason. Also the location is very understaffed, I feel bad for the waitress. Price still good. Read more