Reviews for Sonic Drive-In in Mansfield, TX
Stopped in at the Sonic to grab some drinks. I was very unpleased, Alyssa the manager she's very rude has no customer service... skills and doesn't know how to handle a situation. Read more
Always quick, excellent service and the food is always awesome and affordable. I highly recommend getting the app for promos and... stuff. Read more
Service was good. Got the order wrong. Worst burger I've ever had. I will never go there again. Meat did not taste like beef. It... was gross! Whataburger all the way! The tea was good. Read more
Ordered and paid online. Checked in when I went to pick up my order and they said it would be right out. 30 minutes later I... checked to see if my order was ready and they said again it would be right out. I saw employees wondering around having a hardtime not knowing whose orders were whose. People yelling at them that it was their order etc. They went to 3 cars before I wasable to get their attention that it was my order they had. One of the things I ordered was the chili Frito cheese wrap and theFritos were soggy because it took them so long to bring it out. Worse service ever! Read more
Usually gets the order right. But here lately we put in a mobile order for food, then order through the stall for a bag of ice.... I ask that they bring it out all at once so the ice doesnt start to melt in my car (no ac). They still bring the ice first. Iask the lady on the mic to take it back but she gets rude and says order the ice after the food....which is what I did. Justdumb Read more
I am so disappointed in my order today at drive through. Like others when you are on your way to work you don?t have time to... take it back. I ordered (2) sausage croissant and I breakfast burrito. My croissant sandwich was burned from the bread to thesausage, to the over cooked egg!! I could NOT eat it at all. I will take some blame because I should have looked at my order.But this will not happen again. The ONLY reason you got a 2star is because the young lady on the window was so nice. Read more
I went to buy today through the window, and they almost forgot to give me all my order, I got home and to eat with my family and... they gave me an order that I did not ask for. im disappointed , i have eating in sonic for 5 years and this never happend. Read more
I ordered two drinks and fries believing it was happy hour (my iPhone showed 2:01). I wait in line for 7-8 minutes and get up to... the window and the cashier said it was full price. I replied that it was happy hour. She showed me the receipt and it said 1:59.We went back and forth about the time. The manager came over and I said, since I believe that it was 2:00 when I got here andsince your receipt shows I was mere seconds early, isn?t there any grace to get the half price drinks? She replied no. I wasdumbfounded. I asked if I could order the drinks there, she said I would have to go back in line. I asked why she couldn?t showgrace and she said it?s corporate policy. I called corporate and they told me there is no such policy. So, a manager lied to myface. Read more