Reviews for Pollo Regio in Mansfield, TX
If I could I would have gave them a zero. I always get the number 3. They have great soup, I get their soup all the time. I... went to get soup today they attempted to give me a low amount of soup. I attempted to tell them about the low amount, theyacted like they didn?t understand. They kept speaking in Spanish I couldn?t understand what they were saying. She finally saidthey have new people in the back. She said she fix the problem. Well I took my soup home ready to chow down. I only had twopieces of chicken in my soup. The soup comes with three pieces. I tried to call them to let them be aware of the error. Noone is answering the phone. I feel like this restaurant just stole from me. I have a cold and I?m not going back tonight inthe rain to let them know. Read more
I just order a chicken soup on uber eats for my toddler that has a upset stomach, it was so salty???? that i had to only give... him the rice. I don't know why chicken looked so orange too, even the pcs of potatoe were orange. I have purchase this beforefrom another location in Arlington and it doesn't not taste or look like this. Read more
Food was made fresh. Bake potato was not done. Fresh Salsa bar was well stock. Service walk-in was very slow; took 18 minutes to... receive order. Updated: Tried to call 13 and 14 January no answer. Edited: Told manager about potatoe she took care of issue. Read more
THIS PLACE IS THE BEST!!! I loved the flautas that I ordered along with my drink of horchatas.The employees were real nice and... friendly with me as well as patient since it took so long to get the order.I will most definitely come back soon after astressful long day at work ???????? Read more
Went to the drive thru to grab a quick dinner. Food was delicious and love that green sauce. Service was fast and friendly.... Alexis was great! Read more
I would usually over look such thing. But when you pay $43 dollars for two and you miss my over priced fires of $4 when no one... else was in the driveway? I would have resolve this issue friendly by talking to your manager over the phone but they can?t evenpick up the upfront phone twice? Just rings and drops your call after no one could answer? Poor business quality Read more
I love how the staff is always friendly even during rush hour. I had the pleasure to have a cashier named Amilyn take my order,... she was so kind and attentive which made my experience better. Read more
Really enjoyed the service! Especially Daniella who was the cashier at the window! She did an exceptional job! If you are ever... hungry this is the place to go. The chicken is always a great option! Read more