Reviews for Rosati's Pizza in Manhattan, IL
Delivery driver could not find my apartment and left the food on the sidewalk by the generic and main entrance. The host at the... restaurant assured me that the driver would not drop the food without handing it to someone directly. I had to convince himthat I was not lying. He said he would have his driver call me (which never happened). Luckily, my girlfriend was able to findit but by the time she did the food was cold. Absolute joke. Read more
First let me start with the delivery person was great! The food was good. My issue is I called to order and very disappointed.... I?ve ordered on MULTIPLE occasions a pizza and I add a jumbo slice for my son. Tonight I call and I first ask if they have Jumboslices tonight (sometimes they don?t)- I?m told yes. Then we I start my order I?m transferred to someone else. I then give mypizza order and ask to also order a jumbo slice. I am then told ?per the manager you can?t order for delivery ?. I think it?s okif I?m picking up an order to get the slice but tonight No for delivery. Seriously. It is a slice?! Which you sell?! But nottonight?! It?s not the only thing I?m getting. This really put a bad impression in my mind. I loved ordering from you previouslybecause my son could get that jumbo cheese slice and we could order our thin crust pizza - we enjoy thin crust where he lovedyour slice. Except today your manager said no. Not sure why- but you lost our business. In a market with so many competitors youreally made an impact. Read more
Had pizza and dough nuggets. Both tastes very good. Would give 5 stars but I think having to pay for sausage on an already high... priced cheese pizza was not good! Usually the first meat is part of the price. Also not enough marinara sauce for the nuggets!Needs at least 2 cups for what you get in the order. Read more
Ordered chicken parm sandwich w/ fries and wings. Everything was way over done in the fryer. Called and they were nice enough to... remake everthing. Unfortunately it again was over done and dry. Again they were very nice, guess it's best to stick to pizza. Read more
I have ordered from here 2x just moving to Manhattan in March. The first time was great, I ordered an antipasto salad and I... couldn't believe how good it was!! It looked like the pic. So we ordered tonight and I wanted that awesome salad...I got it andit was missing many of the toppings (it had onion, slices of tomato, and some ham). So I called, he tells me after 1 moredelivery they would bring me a new salad, a correct antipasto salad. Well an hour and half later and still no salad, I callasking where it is and he says oh yea, 1 more delivery and he'll bring it. When I say you told me that 1.5h ago he says you cancome pick up. Now I just spent 60 bucks on food, paid for delivery and tip...why should I go pick up an order YOU made wrong tobegin with!?!?! Never again sir. Read more
Both me and my husband frequent Rosati's Pizza. Their menu offers MANY choices of delicious food! We have never been... disappointed in the choice of food we order. We have our favorites but we do like to try other items on the menu. The peoplewho run the store are ALWAYS friendly! Their service is GREAT! I'd recommend Rosati's to everyone! Read more
Very dissatisfied with the customer service. Had an order placed online and waited for the email notification that the order was... received and processed. Drove to location to pick up and was told that the order was cancelled due to it being "called in"before the location opened. I never received a phone call about my order being cancelled which shows there is very littleconcern about informing customers of order changes. I was told I could have the order made still and it would take 25 minutes.I chose to say no and just ordered Pizza Hut which ended up being quicker and 1/3 of the price. I will not be placing any moreorders at this Rosati's in the future. Read more
Seriously the BEST pizza in town! We moved here in October 2020 and it wasn?t the best, but once the new owners/management took... over it was a complete transformation. We order it every chance we get! Both thin and thick crust are delicious! The slices aregreat for a quick fun lunch for the kiddos too! Can?t beat the service either. They have amazing customer service! Read more