Reviews for Dunkin' in Manchester, NH
Excellent encounter as usual from Dunks. I do not go here often, but I am rarely disappointed with any of the employees... service. ????. Always there when an emergency muffin is needed ;0) Read more
If i could do half a star, i would. Did an online order, and it took over 40 minutes to get an espresso drink finished. The... store wasn?t slammed, but consistent with traffic, but no sense of direction. Staff was more focused on filling the creams/milksthan finishing orders. Lack of leadership, stations were dirty and covered in crumbs/splatters. I?m just done with this locationafter their update. Ever since then, their is no motivation and no-one cares. Read more
so i never really like to leave these sorts of reviews but this time i have to. corporate needs to grab these employees in the... balls and train them properly. 20 minutes i sat in line just to say i was picking up a mobile order. 10 more minutes stuckwaiting to get someone to say anything. they forgot the name twice and then asked me what food i got?! weird. when i was firsthanded my drink i had no straw and no one checked on me or anything, and then come to find out as soon as i get to work; NOSTRAW?! as a former dunkin? employee they should be set to a higher standard. no apologies or anything just handed me my food.smh. Read more
Horrible service. The employees don?t represent the brand. Stretch of days and weeks where we would order an iced latte with... skim milk and caramel swirl and they would forget the milk or the caramel swirl. The lobby would have a bunch of customerswaiting but only one employee dedicated to them. I get drive-thru is key and the online/ door dash orders but they don?t havecohesion. No communication. Just wish management would hire better, competent employees to fulfill service and put more emphasison pride. I rather go to the Dunks on elm street in the mobile gas station than here and they are smaller but everyone cares andcommunicates and is aware of customers waiting. Read more
Terrible atmosphere and gross. Everyone was stoned. The guy who took my order had very bad hygiene. To add he wiped his runny... nose with his hand just prior to putting together my order. Also the order taker couldn't get my order correct. Service is 1Star Wrong Food is 1 Star Store Appearance is 2 Stars Overall Experience is 1 Star Read more
I arrived at 7:08 PM and I waited for 20 minutes and no one was in line for at least a few minutes...no else was there! I... ordered 3 drinks, the 2 guys working there got all 3 drinks wrong and they kept asking me what to we ordered. I only sent one ofthe drinks back in to get changed because we had an appointment to get to. One would be standing around looking flustered whileone was getting a drink. At one point, one of the guys took the trash out of the waste basket, put it aside and didn't even washhis hands...just got another cup out! They were talking to each other about how overworked they were and they weren't even doingtheir job! It was apparent they don't care about anyone Read more
Normally go here for a coffee but got a Boston Cream donut and the filling was a pink color?hope they?re not serving poorly... prepped or expired food? Read more
If I could give it a zero, I would. Absolutely slowest Dunkin? Donuts in the state. Hey Andre, you?re only as good as your... worst review! Read more