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Reviews for Chick-fil-A in Manassas, VA

karrie white 1 year ago
2

Ever since this location reopened its only gone downhill. They?ve gotten my order wrong multiple times, not only that but the... fries aren?t even enjoyable anymore. They are tasteless and stale each time. I ordered through the drive thru last night andthere was screws in my bag. Not cool at all and super unsafe for anyone who has children Read more

Eddie Herrera 2 years ago
5

Chick-fil-A does it again! Everything tasted fresh, hot and delicious or cold and refreshing! It hit the spot it?s amazing, as... always! The drive through was efficient and they only missed one BBQ sauce on an order for right! Read more

Nichole Underwood 2 years ago
1

We went to the recently renovated Chick Fil A and this was the worst Chick Fil A we?ve ever had and we?ve lived in 6 other... states. My partner said the chicken tastes frozen not fresh and that was the perfect way to put it. Both sandwiches were hard asrocks. My daughter didn?t eat her grilled nuggets either. They were dried up and had no flavor. I?m very disappointed! We?vebeen waiting for this chick fil a to reopen and what a disappointment! Read more

Crystal 2 years ago
3

The waffle fries were weird this time. I hope that won't be a constant. No wiggle just stiff as a board and seemed not fully... cooked. I didn't eat them and I'm a FF freak. The staff was amazing and super super friendly!! Clean as could be in the lobby.Parking was easy and the drive thru was moving. Read more

Su Heon Lee 2 years ago
1

September 19, we went around 6pm, I waited for my order patiently and as soon as I received it they told me to leave when I... didn't even have time to place my order to the passenger side. Even the employee who got my order was very rude and the girl atthe window with black hair who hands out the order was basically just shoving the food in my face. I thought chick fil a wasfamous for its good food and friendliness, well not this one. Will not be going ever again. Read more

Thomas Dearden (T.R.) 2 years ago
4

I'm used to such exceptional service and quality from Chick FIL a that a small issue stands out. This newly remodeled store is... showing some growing pains. The app doesn't recognize eat in orders (drive thru only) and when I pointed it out, the managersaid it was to give them a chance to gear up before the rush of app orders. Service was slow, and the cashier neglected to tellme to flash my app to get credit for my meal at the counter. Then when I asked about it, she said sorry, too late. I'll givethem a couple weeks to get ready for prime time before I go back to the Signal hill store. Read more

Monique Mercer 2 years ago
3

Employees are always polite and friendly. Went to the recently renovated Chick-fil-A on Liberia Avenue. Scanner had a problem... reading my code but eventually got it after 3 tries so my got backed up! Food is hot and fresh but the bun was a littlebeaten up. Sandwich was still tasty! Overall a good visit. Read more

Hayley 2 years ago
1

Extremely unimpressed with the efficiency (or lack thereof) of the new drive through lanes. It?s relatively unclear how the new... system works with the 2 lanes. When I went I could see one lane had a few cars but I could tell they had already ordered sorather than going in the other line which was open (and I assumed having to wait for who the last person who ordered to gobefore me and then merge - similar to their old system) I went into the one with cars and was seen right away. A goodsign! What I didn?t know was the other more open line would go straight to the front and allow cars to merge immediately i.e.no longer honoring the order in which cars ordered. I watched 4 cars go through the other lane and eventually cut me and othersoff so that folks who ordered well after me were getting their food well ahead of me. What should have taken 5, maybe 10minutes, ended up taking 20. Read more