Reviews for Dairy Queen Grill & Chill in Mahomet, IL
Best one we've been to. We thought we found the best one when we first moved over to Champaign, but this ice is truly the best... one! Every fry was fresh! My sandwich, piled high, not one leaf of luttuce was smashed, the tomato was whole and thick! Thesandwich wasn't smashed one bit! We will be regulars here! Read more
If I could give zero stars I would. We were in line for ice cream at 7:30pm at night. We get up there and no one greeted us or... said please one moment we will be with you. 5 minutes later someone said we will be with you in a minute. A couple minutes latercomes on and days we?re closed. There was 5 plus cars behind me. Terrible service. Wish there was another ice cream shop intown. Guess I?ll go to Champaign from now on rather than give my business to a undeserving company. Read more
Take the time to drive to the next, This is the worst DQ ever. Horrible service, was in the drive thru over 20 mins. No greeting... at the speaker box, I sat a minute or two before saying HELLO, Nothing. I had a guy yelling behind me in the drive thru becausemy order wasn't being taken finally come on to take my order and staff isn't friendly. They don't value customers and it shows.I normally drive further to a different one but my kid wanted a blizzard after practice and I didn't want to go out of the way.I learned again why I take the time to go to the other. Read more
The ice cream is about what you would expect from a normal Dairy Queen, but the service is quite slow. I've made two visits in... the last month and have decided to commit to the 5 to 6 car drive-thru line. Both visits I've waited in excess of 25 minutes forthem to fulfill the orders. This location just is not prepared to handle the customer volume in the evenings. If you see morethan 2 cars in line, I would keep driving. Read more
Waited for 20 minutes in the drive through. At least 10 at the speaker waiting to give my order. I asked if everything was... okay and was treated rudely by the lady inside. I am pretty sure she was the only worker. While I was waiting the owner cameout and started to sweep the parking lot. This was during the lunch hour, and clearly the only problem needing to be addressedwas to take care of customers and make food. The owner was also taking his sweet time. I felt sorry for the lady inside andimmediately knew it was not her fault. I left shortly after that without ever placing my order. I drove 5 minutes to aMcDonalds. There was a long line there, far longer than at the DQ. It took less than 3 minutes to get through the line. Another 5 minutes back (12-13 minutes total) and the car that was behind me at DQ was still waiting. I haven't been back since. That was probably about 4 years ago. I had bad experiences there before, but that was the final straw. As long as the ownerthat doesn't want to do any actual work is there. Read more
Hot food wasn't hot. Shorted me on the ice cream. **not their fault but really irritating - barely could fit through the... drive-thru, minivans sitting 8 feet from next vehicle, honked at by SUV for trying to straighten out my truck but I was no wherenear hitting theirs. ***Never had these problems at ANY other DQ. Read more
Decent place to grab a fast food meal if you're looking for standard American fare: burgers, hot dogs, fries, ice cream, and the... like. Orders have been accurate and the food hot. This particular location seems to suffer perpetual understaffing particularlyfor the active location it's in, leading to some long wait times. The staff that is there have always been friendly, so it'sstill our go to place when we're looking for a frozen treat. Read more
If there were 0 stars available, I would have picked that!!!! Hands down the worst DQ. Never open. I understand it?s hard to... find workers, but I?ve heard (and experienced first-hand) the owners are awful. I?m not surprised no one wants to work forthem! They need to sell this DQ to new owners. I really can?t believe DQ corporate hasn?t done anything about thislocation???it gives the whole company a bad reputation! I feel bad for the one worker they DO have! Read more