Reviews for Taco Bell in Madisonville, KY
The only time I get great service is when a certain manager is in. I think his name is Jimmy. When he's not there, the staff is... horrible and the food is as well Read more
The most impersonal Taco Bell I've ever been to...and won't be back. No one inside will wait on you. You have to use one of... their very slow screens to order and pay. One of the things I got wasn't what I intended to order but after going through thewhole ordering ordeal and waiting with several others for my food I didn't even bother to say anything. I figured I would havehad to ask at one of the order screens and it just wasn't worth it. Why even have the dining room open if you can't order froman actual person? Several that were waiting for food or just coming in to order were less than pleased also. Sorry, TacoBell...I love your food but I won't do this again. I guess I'll either go through the drive thru and eat in my SUV or just gosomewhere else next time. Read more
Tried to get the toasted cheddar chalupa box. Was told they were out of time for it even though they advertise it. When pointed... out to the extremely rude guy in the window he said corporate does all that even through they had a sold out sign in the Mexicanpizza. Bet I call up there tomorrow and order one and get it. They will hear from me. There was no reason for him to be rushingus through our order like he was. Read more
Really going downhill. Food quality sucks. Everything fried is beyond super greasy. Doing mobile orders, there's now a certain... spot you have to park and then go inside. Takes out the convenience of mobile ordering altogether. So disappointing. Everythingis always thrown in the bag. You can tell when people truly enjoy their jobs and when they are just there for a paycheck. Read more
Wrong order had to drive back to the restaurant and told the manager the order was wrong and she said "oh, that's weird?" No... apology and then proceeded to say "I will make those for you personally" implying they would be made well. Exaclty theopposite. Couldn't have cared less about making the food properly. Folded the burritos like tacos and made them so sloppy withall the ingredients just thrown into one spot instead evenly dispersed. No wonder I don't go to that place, a bunch ofd********s making food never turns out well. Read more
Every place has a bad day... This was the day. The drive thru was not working correctly. 6 cars ahead of us and ordering took... over half an hour. Two cars drove away after ordering. Chaos, not a fan of drive thru but it was the only option with the diningroom closed and under staffing. So disappointed just threw the stuff back in The bag no napkin. No sauce. just sorry! I neverbase my opinion on one visit so I will update if and when I return. Read more
DO NOT GO HERE?. I asked for a Mexican pizza and nacho fries the man said both of them were discontinued(which they are not both... of them recently came back) and so I just ordered a quesadilla and the cheese wasn?t even melted and it was cold,then the manslammed. Read more
Worst location i?ve been in my 20 years of life, customer service is trash, they can?t ever get your order right, and half the... time they have you pull around to the other side of the building and a wait of aprox. 10/15 minutes for a one meal order. Evenworse if your trying to pick up your dash from there, you?ll stand at the counter and get ignored my every employee that walksby! Wish i could give it no stars. ???? Read more