Reviews for Biggby Coffee in Madison Heights, MI
I?m from WV and I have never been to a Biggby?s coffe and I was very pleased! The staff (especially Lindsay) was terrific! I... have never walked into an establishment and been met with so much enthusiasm and kindness. She recommended several drinks andbragels- all of which were great! Thank you Lindsay for making my Biggby?s experience awesome. Read more
This place has screwed up my order probably 50% of the time. They are usually amicable to repairing it but at the inconvenience... of me already being 40 minutes away at work making this impossible. Double check your bagel sandwich orders. Every. Single.Time. These guys try to put cream cheese on there without fail even after being asked not to do it. Recently my ham egg andcheese (no cream cheese) meal had half a slice of ham and cheese. Then their phone number didn't work. Super frustrating. Don'trecommend. Read more
Hubs can't stop craving this place. Their coffee must be good and I enjoy all the other drinks and beagles they have.
Won't be back. workers don't care about quality of service. I get this breakfast every morning and got a cold sandwich that was... supposed to be warm. The workers were rude when I asked for a refund. Take pride in your work and I'll come back Read more
This is the biggby to go to!!! These baristas are incredibly helpful and always SO polite. My order always comes out perfect... too, doesn't even matter how picky I get! Thank you! Read more
This biggby was great. The server was talkative and so kind. They even upgraded our coffees and gave us a free cold brew. Highly... recommend. Read more
After not coming to this location after a year and a half I tried again to purchase coffee and still DON'T GET MY POINTS THAT I... EARNED WITH MY PURCHASE REALLY? YOU ARE THE ONLY BIGGBY around that doesn't do that because they are on SPECIAL :( The serviceis terrible as well and the drink prices are MORE EXPENSIVE than other area Biggbys. I stopped coming to this location becauseof not getting my points, bad service and even had chemicals in my Teddy Bear frozen drink and was just told sorry and it wasjust blown off. Thankfully I didn't get poisoned and my daughter didn't take a drink. I WILL NEVER COME TO THIS LOCATION AGAINAND I WILL TELL OTHERS HOW YOU DO BUSINESS. THE MADISON HEIGHTS LOCATION NEEDS TO TAKE POINTERS FROM THE FERNDALE LOCATION WHERETHEY KNOW HOW TO MAKE DRINKS, ARE PROFESSIONAL, FRIENDLY, AND NOT CHARGE MORE FOR ITEMS AND NOT GIVE POINTS WHEN ITEMS AREPURCHASED. Read more
Great people . Good bagels and coffee . Maybe give them a raise so they don?t hit you for a tip everytime at drive through ????... servers get tips makes sense but tipping for handing a bag and taking my cash ? When did this start ? Read more