Reviews for Steak 'n Shake in Madison, TN
So since pandemic steak n shake has changed. You place order thru a tablet by the doors or thru app. No waitress comes to table... ever so when asked for tip I'm a bit confused for what...... Cheese burgers are still good unless you add the garlicspread......ugh. Onion rings are decent. Read more
I have been many times and will be many more. I remember a waitress named Rhonda. She was Co. Customers could be mean to her.... IDK why. But here I am talking about the old days. Hit up the drive through a lot now though. COVID is still here yall. Mask up! Read more
Kitchen was chaos. Everything was ordered via overgrown web browser as no humans were visible. Orders were crossed at... pickup. It was way more chaotic than it should be to have been as idle as it was during my off-prime visit. Read more
Burgers are good, but we go for the shakes!!! If you want a delicious shake made the way a shake should be made this is the... place to go! We had the birthday cake, yummy! Read more
Went in to pick up for Doordash. Was ignored for 5 min before I was told they didn't have the order. I waited 15 min and went... back to check on the order and was ignored by 3 separate employees for another 10 minutes. Eventually they found the order andtook another 10 minutes to make it. 5 employees, no customers inside and maybe 2 in drive through. I'll definitely never be backto this location. Read more
Late Friday evening, and the service was excellent. Went through the drive thru for milkshakes. There was a line, but it... moved quickly, didn't wait long at all. The shakes were made to order and delicious. The staff was friendly and polite. Greatexperience. Read more
This place is trash. Lunch meal. And they just short you on the fries $15 meal burger, fries, large drink & regular shake.
Took away Chicken tenders. Lemonade was brownish colored. Diet Coke tasted gross. Sticky floors. Had a long dark brown piece of... hair melted into the cheese. ???????? Read more