Reviews for Helen's Hot Chicken in Madison, TN

Terrible Terrible ! Do not waste your time or money going to this place. The girl at counter had a bad bad attitude , just... nasty. I didn?t receive anything on the menu that I originally requested. I should have left immediately . You can?t get arefund once ordered . Read more

Best. Nashville. Hot. Chicken. Period. This is some of the best chicken I?ve ever had in my life. I got the hottest level of... spice. 10/10 recommend their bone-in wings and chicken tenders. I could seriously eat this every day. Everything was perfect ?juicy, great flavor, spicy but not toooo much, just incredible honestly. I can?t say enough great things about Helen?s!! Read more

The food is great and totally worth the wait! Next time I'm over that way I'd definitely eat there again. The missing star is... because the whole front of the restaurant just looks and feels like it needs a deep clean. Not that it's gross, just neglected. Read more

Absolutely LOVE the food, ambiance, and atmosphere. The lady Rokeya who took our order was very polite, courteous, and... accommodating. Will definitely be back here again. Read more

Omgoodness!!! Normally I go to the Helen?s in Smyrna ?.when I?m traveling through?but for some reason my navigation brung me to... this one?& I?m not even mad!! The young lady..I wanna say Rockeya?was soooo cool! & Babyyy the FOOD!!! Go lay down! The BEST!!!!The waffle!!! The best I?ve ever had in my LIFE!! And I?m a chef/restaurant owner myself. Im a little salty looking at thereviews?y?all gotta have some compassion. I can tell by some of the reviews yall be coming off rude! This lady cooking, takingorders, wiping tables, checking bathrooms etc?this I know!! Cause while my food was cooking she was cleaning tables! Idefinitely OVERSTAND why she the way she is!!! Next time passing through I?m definitely stopping again! Much success yall! Read more

Have been reluctant to eat here because it has always looked unclean the few times I have been in there. I didn?t feel like... driving to the Meharry location. I chanced getting some fish today. My people, with the attitude and poor customer service, fromthe jump. No greeting and a reluctance to speak, even after I spoke. Asked for a plain whiting sandwich. I was given mild. AfterI left, I assume the owner, locked the door at 4:45. I knocked on the door to notify her that I had asked her plain. After goingback and forth, she dissented with much attitude, that she was just going to have to refund me because blah, blah, blah?smh!!! Read more

First off, they don?t even deserve a 1 star rating! I?ve tried to support this location again and yet and still disappointed.... The lady taking orders is extremely rude and ratchet! $9.00 for a baby breast that?s over cooked and $1 for a little round cupof Kens dressing that?s worth $.25 or $.50 at the most. SMH Princes chicken would NEVER! I?d rather stick to Princes Chicken and400 degrees. I don?t even see how Helen?s is still open. Worse of the worse! Read more

First time eating there and I can say that I'm very happy that I did. Got the chicken breast combo it was delicious. They do... cook to order ???? you won't be disappointed Read more