Reviews for Applebee's Grill + Bar in Madison, MS
Parking was good; however, after opening the exterior door, a sour smell was noticed. Sour mop water smell continued at... hostess/waiting area. Waitress was super fantastic! Accommodating, respectful and cheerful during requests and conversation. Food was fresh and hot. Read more
Upon entering the vibe was off but the hostess was courteous and prompt. Normally they?d have some music playing and the TVs on... but this was not the case here. It was quite awkward. After being seated, it took about 10 minutes for us to be greeted by ourserver. Our server (Michael) walked up and asked what can I get you to drink. Not hi, not welcome to Applebees, nothing.Immediately I was disappointed. Our drinks came shortly afterwards and we placed our order. For about 45 minutes, we waited onour meal before I became flustered and asked for a ticket for the drinks so I could leave. In those long 45 minutes (sitting ina really quiet restaurant where you could hear the cooks laughing and playing in the back) my server didn?t come back one timeto see if we were fine or needed anything. About 5 minutes after asking for my ticket, the server shows up and places our mealson the table. He didn?t ask any questions, didn?t make any statements, nothing. Just sat the food down and walked off. There wasa family of a different ethnicity behind us in which he was the server and their experience seemed very different from ours butthat?s neither here nor there. The food was actually good and we enjoyed our food however, I?d never return to this location. Itwas very clear that I was not welcomed. I only know the servers name because it was on my ticket. He never even introducedhimself. Read more
If I could give no stars, I would. Sometimes I come to this location, but today was unacceptable. They were not busy today, and... most of the workers were at the bar just chit chatting. I was seated promptly, and waited 20 minutes. No one came over to mytable. I left, and came to Chili's which was my first mind anyways. Horrible, unprofessional service today. Read more
I've had issues here before, but I thought I'd try again. I'm glad that I did because I saw some positive changes there this... time. My server (Madison) greeted me almost before I sat down. I didn't have to wait long at all to get my food. The food washot, and delicious! My server was very attentive during my time there, and I found myself lacking nothing the whole time duringmy visit. I saw the manager out, and about, keeping things in order as well. My experience here this time was a greatimprovement over past experiences, and I'm happy to have stopped by. Read more
Service was decent but the food left a lot to be desired. Our spinach and artichoke dip looked like baby vomit, definitely not... worth $10. Our entrees were sub-par and lacked flavor, and for some reason my mashed potatoes came out on a sizzler pan and werefried at the bottom? The constant stream of country music over the radio was also very obnoxious and loud. Read more
Omg our server Carrie was amazing. Never had to ask for anything because she already had it!! The food was great and the... sharkbowl without alcohol was my favorite ???? I will definitely be going back!!!! Read more
Through the week they tend to be seemingly a lot less crowded. I was able to get in and out quickly and the service was great... despite a shortage in staff. The weekend the service is still great once you get to your table. But the wait time can sometimesbe a bit longer also due to shortness of staff. All in all everything was clean and I saw people continuously cleaning. Read more
No wait was great! Food was subpar.. I mean I didn't expect great food to begin with. Waitress and host were so nice and... helpful! The restaurant is gross! Wallpaper peeling off the wall with mold all over it and the ceiling tiles covered in mold! Read more