Reviews for Zaxby's Chicken Fingers & Buffalo Wings in Macon, GA

I got the new bacon ranch chicken fries. It was good, I just wished the fries were cooked more, they were so soft and didn't... taste fresh. Read more

Placed order online and not ready by pickup time. Waited in store for 20 minutes. Ended up taking close to 45 total to get my... order. Not impressed with this location anymore. Have had issues with orders before but never this bad. Will not be going backanytime soon. Read more

I was completely blown away when I was told I couldn?t mix a drink ! I always get sweet tea & lemonade mixed! Unfortunately I... can?t drink sweet tea anymore and found sprite and lemonade to be likable! The cashier at the drive through told me they?re notallow to mix drinks! Comical to say the least! I?m ALWAYS giving my business here! Never again Read more

Food was good! Given the wrong order. Got orders mixed up! Rushed me to leave time line as if it were my fault because i was... checking the bag to make sure my order was right. There was a car before me preventing me to move forward. Customer Servicewent ????. Read more

This Zaxby's is not what it use to be. My husband and I came for dinner and the food was terrible. We had to go to the counter a... few times to get our order correct and even to that point the food was not good. My husband got instantly sick after eating hismeal and you can tell that management is just going with the motions. If I could give them a 0 I would. Update: I also threw upthe food. Read more

Approaching drive thru, I wanted to vomit when I saw the employee inside with 2 inch fake nails. All I could imagine is bacteria... transmitting from order to order. Isn't this a health hazard? I almost left but was desperate due to a car of hungry people.Then as we pulled off, I noticed my drink was not correct. I got out of the car to run in and ask for a switch. After,disturbing the teen on her phone standing at the counter, I got the ok. I really wanted a new glass due to the taste carry overbut I was in a hurry so I used it anyway. The drink dispenser was very used and dirty. Then as I glanced around the lobby..I amsorry I even purchased food here. Very dirty. This restaurant was not taken care of like previous Zaxby's we have visted. Theoutside was brand-new. What a shock. I pray we don't get sick. Read more

We eat here alot but I have one complaint and that is regarding mobile/online orders. If I order online that means I most likely... don't want to have to go inside. However this is one of the only establishments that I frequent who makes you come in to pick upan online order. It makes no sense to me. Management really needs to look into this and change it. Its not customer friendly. In addition, the online orders are never ready at the promised time. Read more

A terrible overall experience. The food and flavors were normal Zaxby's good. BUT the service was miserable and the restaurant... filthy. I know these are not the standards that Zaxby's tries to attain. Everyone on the front counter was congregating in thedrive through for chatting. One young person had their phone on the counter or in their hand. The same person had a drink on thecounter and was eating food as well. All 3 become food safety concerns when they are simultaneously handling food and drink forcustomers. Truly a visage of how NOT to serve food. The tables were nasty. The drink counter was covered in dried drink rings.All napkin holders were empty. Sweet tea was empty. Freestyle coke machine needed a wipe down..... not what I normally see atZaxby's. Read more