Reviews for Starbucks in Macon, GA
Rude customer service and even employees being mean to other employees. Called and store manager has the day off so just a shift... manager. Go figure! When the cats away the mice will play.. will never go back there. Read more
I?m tired of buying $5 drinks that don?t taste like there suppose to taste. Macon Starbucks have historically been trash but... Forsyth rd can?t make a vanilla sweet cream cold brew to save their lives. Every time I go it?s wrong and the minute you stepfoot out of Macon they?d made correctly this is a training and talent issue. Whoever is in charge of training is absolute trashand the leaderships is not ensuring these folks know how to make their flagship drinks. Read more
Customer service at this store is awful. I?m a pretty easy customer. Order the same thing every time via a mobile order so that... it?s ready when I walk in. The baristas at this store will completely avoid eye contact with you so that you don?t ask them foranything. Today I asked her to put more milk in my drink, as I paid almost $7 for a coffee and there?s 1.5 inches of space atthe top. She got an attitude with me, told me that space had to be there to shake it. Well every other store fills it to thetop, but that?s not the point. The point is I don?t talk to you with an attitude, and I expect the same respect. The drinks areusually good, just not what I?m used to from other locations. Read more
It's a typical Starbucks, so friendly staff, speedy service (usually), and delicious drinks. The only failing was in the drive... through speaker being down and the way this Starbucks is constructed making it impossible to leave from the line after a certainpoint, but before we were made aware of the broken speaker. Not the employee's fault. Just bad design. Blocked in for 20 minutesin a slow moving line sucked. Read more
It's a Starbucks... I've not been to a truly horrible one, but if anything, as of this date of service, this location tends to... be flip floppy on whether they open the inside ordering/seating or only allow drive thru. We were only able to do drive throughon our visit, last week, we walked in to order... Seems like a toss up if there's enough people on staff or something... Takewith a grain of salt. Read more
If for some particular reason this Starbucks has decided to turn the dining room into a storage warehouse. So while looking at... the pictures you will notice that they have a couple of locations in the dining room with inventory just sitting there. I have abrother-in-law who spends around $1300 annually at this particular location he gets coffee every day 7 days a week twice A-day,So do the covid 19 my Brother-in-law and I visited this particular location every time I'm down from North Carolina, and we gettwo cups a day that I am here, so one day we decided to get what they call .50 refill (keep in mind it's $2.94 per cup ofregular coffee) we went through the drive thu, and decided to go into the dining room for our second cup(refill) but was told bySheranda(shift manager) since we did not dine in we could not get the .50 refill price. Read more
This may have been my best Caramel Ribbon Crunch Frappe yet for taste and appearance! The long line was moved at a steady rate.... I didn't get a receipt and the girl looked at me like I was crazy because I was still waiting when she returned my card. Thatdidn't take away from my experience. Read more
Starbucks is what most think... BEST COFFEE. And I am one of those that gets the Chocolate shredded on top with the cream.