Reviews for Popeyes Louisiana Kitchen in Macon, GA

Alicia.... AWESOME customer service. You would have thought she got her training from Chick-fil-A. Thank you Alicia

I have been using this Popeye tor a while and has never had a good experience. There is always a wait and very rude workers but... lately it has gotten even worse. First they would be out of chicken not chicken sandwiches but actual chicken at 5pm. Then for aweek they would let you place your order then get you to the window and say they are only taking cash. They have no signs upsaying only cash. The service they are giving is unacceptable and needs to be closed at this point. Why be open and have nochicken? Read more

The manager makes online orders COME INSIDE JUST TO PICK UP THEIR ORDERS. This defeats the purpose of the drivethru option on... the app. You cant just do what you want because youre the manager!!!! Reaching out to corporate asap Read more

This is a new restaurant. I was so excited to see a new restaurant come to the area but it has been the biggest disappointment.... The drive-thru wait is ridiculous. When you finally get to order, they are always out of something. Who does the orderinghere??? It?s a shame to have these type of issues and be so new! Do better! Read more

I don't like doing drive-thrus because my left hand does not work I tried to go inside and there were people in there and they... stopped me and told me I had to use the drive-thru I told him I was unable and they said oh well use the drive-thru so I toldthem goodbye and I'll never go back if I could give them zero Stars I would lousy customer service Read more

I was so sick after eating their. I thought their was a different texture ro the rice in the beans an rice. I had bad digestive... issues for 24hrs straight after eating their. Read more

They gave my order away to the wrong person and refused to remake it. Lazy, rude and unprofessional. They certainly don?t... shatter any expectations. Do yourself a favor and go to Chic Fil A instead. Read more

I would have given five stars however it taste like Popeyes has changed their recipe for the worst. Aside from that my... experience at this location was awesome! My request for fresh chicken was not met with difficulty, most fast food places give megrief so it was a breath of fresh air just to be told no problem. Also I could not decide it I wanted to try the new black eyedpeas or not so the manager offered to let me sample and if I did not like it I could exchange my side????whaaatttt...where theydo that at????????!! I love great customer service! Oh... I enjoyed the peas. Read more