Reviews for Popeyes Louisiana Kitchen in Macon, GA
The bad reviews on this place are spot on. They got a new manager over there a couple years ago and they have run it right into... the ground. That Popeyes used to have a steady flow of traffic, now it's a ghost town over there most of the time. I guesspeople draw the line when you're giving nasty attitude to go along with old chicken. Read more
The food was amazing but the customer service was awful. The manager at least I think that's who it was leaned out of the drive... thru windowed cursed me and was just rude. I thought for a minute I was on bloopers tv show. The young lady was either very newwith no training at all or just did not care. I sat in the drive thru for 30min just to find out they had nothing that Iordered. I was told we are closing. It was 9:05pm and they close at 10pm. Please never waste your hard earned money or patienceat the Popeye's on Shurling Drive. Read more
On September 30, 2022 I went to Popeyes Chicken on Shurling Dr. I ordered the five piece for $6.99. I was driving to Atlanta... when we opened the box. The wings and legs were very small, like Hot Lanta wings. There were no thighs in the box. I was thefirst customer this morning and I expected the chicken to look golden brown but they weren't. They were small, a lot of skin washanging off of the pieces. I asked for spicey chicken, my chicken was not spicey. The chicken was over cooked and dry, they werecooked so long they had dried up. The cook had on a dirty T-shirt that looked as though he had worn it for some days. One of theemployees was walking back and forth from the counter to the dining area eating. I watched her because I was concerned that shewould touch my food. Working in food service is no joke, I know that from 28 years experience. Whatever type of job we have weshould do it to the best of our ability and move on when the time is right. I am always disappointed with the quality of fastfood. Read more
Going here is like goin to someones house and raiding the fridge for leftovers. Theres not even a point in ordering. Theyll wait... you out until youve forgotten your order, and just throw whatever they got in a box. Whoever is in charge of inventory mustorder new food about twice a year Read more
They never give you your complete order. There's always something missing, whether an extra biscuit or sauce, or if you order an... unsweetened tea, they will give you a sweetened tea. I don't know what they're doing in there, but they're not paying attention. Read more
Love their chicken sandwich (sorry chik-fil-a ya just can't compete). We're always passing by on our way to a customers auto... repair appointment so we come here often. Service is pretty quick and they've never gotten my order wrong. The only problem isthat sometimes the line gets really long and people have big orders. Our mechanics will stick to going when thats not the casebecause time is so important to us and our customers. Read more
3 years since my last review here. Still a solid 3 star. The employees aren?t the friendliest group. And they are still out of... things. The food was consistent with every other Popeyes. Of course you don?t have to worry about chin hair in your food, theirmasks are doing a good job covering them. Not much else, but the chins are good to go. Read more
They don't have any help so the service is slow. Drive thru is a no go. You will sit there about 10 minutes before someone... speaks to you, then another 10 to 15 to get your food . Read more