Reviews for Bojangles in Macon, GA
This place was so disorganized and dirty. We had to sit there and listen to the staff arguewith each other while we waited for... our food(which took 30-45 min). The manager was on her personal phone while her coworkers was cutting up. The way the workersacted and how unkept the place looked, I ended up throwing my food in the trash. Read more
Moved from the area and was visiting so we decided to drop in and see if this place improved. I can honestly say it has. The... were out of large cups which was a little irritating, but the fantastic service now than made up for it. All the food was hot,fresh, and delicious as well. Definite improvement from when I was last here. Read more
None of the employees understand the concept of basic customer service. Most of them are unable to communicate in understandable... English. Please and thank you are not in their vocabularies. I realize Fast food workers are hard to find right now, but even amonkey can be taught to smile! Read more
Worse Bo jangles I?ve ever been too. Over 15 minute wait after being handed the complete wrong order. This is the place you go... to work when you have zero to give and you can?t even get a fast food order correct or even in a timely manner. Rude anddisrespectful employees very un professional Read more
This location is a joke!!! And not a good one. The attitudes are smug & rush. We ordered a bacon egg cheese biscuit combo & a... steak biscuit combo. Got to the window & was only given 1 sweet tea. Told the cashier we ordered 2 sweet teas. She looked at melike I was crazy, took both drinks & then eventually came back with 2 sweet teas. Got our bag & checked our order. They have us2 steak biscuits. We told the cashier & she looked at me like I was crazy. She asked us to open the wrappers & show us so we didatleast 5 times while another employee continued to state that she gave us bacon egg & cheese biscuit as the cashier is tellingher otherwise & we have both biscuits open showing them. They asked for the 1 steak biscuit back as we had already had ourhands all over the food. So we gave it to them & got a bacon egg & cheese biscuit. I then asked for 2 grape & 2 strawberryjelly. The cashier handed me 2 grape jelly. I then asked for 2 strawberry jelly & she handed me 2 more grape jelly in a rushedmanner. So I pulled up & went inside & asked for 2 strawberry jelly & was told they were out of strawberry jelly. Communicationis lacking at this location. We didn't get a receipt so not sure what we were charged for since there was a mishap with thefood. And then to get the funky attitudes that we did. Definitely not going to this location anymore. That's a waste of a nicebuilding. Owner should just open up shop in a ghetto strip mall. At least customers could prepare themselves for the awfulservice they are going to receive. Read more
The girls that are there in the evenings are great, but the manager that opens in the morning is a waste of skin. I came through... about a week and a half ago at 5:30am, and there was a guy standing inside, yelling at me through the drive thru window that amanager didn't show up and that he couldn't take any orders. When I asked the girls tonight if they had worked out the managersituation... They told me he IS the manager. Tonight, the food was good and the chicken was crispy. Even though they didn'thave the chicken pieces ready that I wanted, they just swapped out one piece for another instead of making me wait. Kudos girls!One of y'all need to take that man's job and show him how it's done! ???? Read more
I hadn't had Bojangles in years, and this was my Lady's first time ever. We got there a few minutes before closing while we were... traveling to Atlanta. The cashier was very pleasant, the crew had already shutdown to get ready to leave for the night, but shetook our order anyway. When I say the food was fresh, the staff did an excellent job taking care of us, and we enjoyed ourmeals. Great job and continue what you all are doing. We appreciate you all. Read more
I pre-placed an order online at 8:00 p.m.. after doing so it stated that my order would be ready at 8:06 p.m. I pulled into the... parking lot to go through the drive-thru at 8:10 p.m. and I still ended up waiting for a chicken sandwich and side of dirty riceuntil 8:18 p.m. I'm not sure if they had to catch the chicken and cook it but it took entirely too long considering it waspre-ordered Read more