Reviews for McDonald's in Lynnwood, WA
I Came through the drive through on the way home, which was a wait, place my order and was told told to pull to the side and... wait for one one the items we ordered. We pull to the side and wait five minutes for them to bring our food out. We got home,the item that we were told to wait for wasn?t even in the bag! I called the store to try and resolve the issue but the woman whoanswered did nothing to help and rushed me off the phone and told me to come back to the store. I then tried to call again tosee if there was another option, but they didn?t answer. Not satisfied at all! Read more
Checked in for curbside in spot 5 at 6:53 pm. App said 2-5 minutes for the food to come out. Only ordered a large sprite, large... fry, and some ketchup. About 20 minutes go by and I decided to call the store. I understand they were busy, but by this point ithad been way too long. No one answered when I called the store so I gave it a few more minutes. After another 10 minutes Idecided to just join the drive thru line. Employee at the first window told me to go to the second window for my mobile order.By the time I arrived at the second window it was already 7:30. Employee asked me if I had a happy meal, I responded by saying Ihad a mobile order I had been waiting for over 30 minutes for in the curbside spot. He asked me for my code and I told him I didnot have one because I checked in curbside in spot 5. He said that he needed the code and I showed him my receipt and told himthat was all I had. He proceeded to angrily argue with me. I am not a confrontational person so I started crying as he rudelytold me he didnt have it without looking. Employee behind him told him that it was right here and he gave me the order and thesecond gentleman told me to have a good night as I was in tears. First employee was extremely rude and handled the situationhorribly. I will NEVER be returning to this location and will make sure all of my friends and family know about this situationas well because this was unacceptable. The situation ended poorly and there is nothing that can fix that, but hopefully thisinformation can help to have a better understanding of what kind of training the employees need to go through so when thesituations arises again, it can be handled properly. Read more
Last time I get food at this location. They can?t even be bothered to say hello. I pull up to the order screen. They ask me if... I?m using my mobile app, I say no and then silence until I say ?hello?? And then they ask if I ordered. No because I?m waitingfor you to ask to take my order. I finally order then. The woman that handed me my order didn?t smile, thank me or even make eyecontact with me. Is this how you treat customers. You?ll get no more of my money Read more
I know it gets busy at the lunch rush. I understand and am very patient. Employees, please remember that more product pushed... out the door is not good a good job if the quality suffers. Does this look appetizing to you? ???? Read more
Lady behind counter stopped a customer from opening the door and letting us in to order .
My order was missing the nuggets when I got home. I returned and they gave it to me, but without an apology ???? I guess what... I'm saying is double-check your order before leaving this location, especially for big orders. Read more
This McDonald?s is horrible and will always get your order wrong. They?re full of excuses instead of improving their service. ... I don?t go there often because of this but every time I?ve gone, they get my order wrong even though my order was correct on thescreen. I?ve never taken the time to write a bad review but I feel that they definitely deserve it because they can?t even geta simple order like chicken McNuggets w/hot mustard correct. Do not waste your time or money at this location?this is the lasttime I will ever go there and I would give them zero stars if I could. Read more
Went here for Halloween to get the cute Halloween pail. Didn't find out until after I paid that they ran out of them. If you run... out of something that people are most likely lining up to get you need to let them know before they buy it. Do better,McDonalds. Thanks for wasting my money. Read more