Reviews for Cold Stone Creamery in Lynnwood, WA
Great experience very clean and good staff we will come back
Staff weren't aware of signature menu like Choco lava cake not aware that if they need to mix topping they need to take a little... less ice cream scoops prior to mix on slab. Location is close by to parking lot and that helpful. Read more
Great experience though I feel they need more hands in there cos of the number of people they serve per day....but all in all it... is a great place and there are some flavour of ice cream they do not have. Read more
Incredible selection of ice cream and toppings! Frozen cakes, warm and friendly staff. We will return!
I'm an ice cream fanatic and haven't been here in a while. Decided to stop by recently and saw they had a cookie dough menu -... like over six different flavors focused on cookie dough. Well, that drew me in and I opted for the One Smart Brookie. Browniesand cookie dough? Beautiful combination. Anyways, as I was saying - ice cream fanatic, no ice cream can really be "bad." Salt &Straw, Molly Moons, Coldstone, these all share the common denominator that they can have unique flavors. I mean most ice creamparlors do this these days, but my point is they're all good with different offerings. These cookie dough options are thick andthey help "liquify" it a bit by beating the ice cream before placing into your preferred container, a cup or cone. Cookie doughis heavy and filling! Not what I expected, I would've opted for a smaller size had I known. I suppose it's good to know nowthough, in case I come back and crave some cookie dough. Every mouthful of ice cream will have at least one large cookie doughchunk. Yelp has a 10% discount offered when you check in. I was able to use it here, but it took a few minutes as they weren'tsure what it was and had to double check the location. They didn't refuse and worked with me to honor it, so props to theservice here. Ends up eliminating tax from the already expensive price. Price can be a big factor when deciding what you want soany small discount feels significant. I mean at a large scoop with a cone, this discount helps make the cone almost free. NowI'm leaning towards a 3.5ish for value and price but was very happy with the service and patience here. It's not like Iinteracted with the staff much nor did they go particularly above and beyond, but they were very patient and took time to workwith me for the Yelp discount which says a lot honestly. They could've simply avoided any hassle by saying no or claiming theydon't know. Read more
Omg best place ever!! I ordered a cake from this Cold Stone for my son's birthday and it turned out better than I thought it... would be. Best Customer service ever. Thank you so much for making his Birthday so special. Special thanks from my littlemunchkin! Read more
Service is okay, ice cream is tasty. It's a bit cramped inside. I have deducted a few stars because they no longer allow... customers to use their public restroom. I've been going here for years and the restroom has always been open to the public. Idon't understand how a place that serves food can refuse to supply a place to wash your hands. I decided not to buy anything onthis trip after all. Read more
I frequently have gone to this location hoping to have a better experience then the last, and have unfortunately been... disappointed by service every time. The most recent time I went into the store, I waited for 10 minutes to be rang out as a solocustomer as employees walked back and fourth laughing and giggling asking each other ?are you even going to work?. I hope in thefuture the employees can be more attentive to customers before the ice cream melts Read more