Reviews for Carvel in Lynbrook, NY
I called and asked if they had birthday cake ???? made out of ice scream, they didn?t know what I was talking about and later... they didn?t know if they sold cakes at all. There?s a huge fridge at the entrance with cakes in them. I laughed, and then thegirls there charged me $40 for a $17 cake.... don?t go here. Cold stone is around the corner. Read more
Just ordered three dashers via grubhub. Upon delivery I was missing one item and the other two were unsealed in an open bag... which must've tipped over at some point thus causing the content to splatter all over the inside of the bag. Oh and I actuallyreceived a phone call from carvel employee to inform me they were out of banana so we switched to another item however when Icalled back to explain I was missing an item and the other two items painted the inside of the bag the phone number was nolonger in service! Tried three times, same not in service message. This place is horrible !!! Don't walk RUN away , up the blockto coldstone!! Thank you grubhub for my refund, my coldstone is on the way ! Read more
This place is a disaster. Almost always out of ingredients. Screw up orders consistently. Ask for a dasher ..you wind up with a... tuna sandwich. And forget Covid-19 precautions, the bag my dashers were delivered in, was wide open, invest in a stapler. Theplastic cap on the cup has a giant hole in the top and is not sealed. Read more
The employees weren?t wearing gloves when taking out my ice cream and making the milkshake.The milkshake was runny and not... tasteful because it had hard chunks in it. I will not go back there again I recommend the cold stone up the street. Read more
I came here to take advantage of the Wednesday BOGO sundae special. It was kind of warm in the store and I felt bad for the... employees. It was pretty crowded in such a super small space. But overall, I'd go back again. The ice cream was delicious. Read more
I Asked for a Black and White Ice Cream Soda, Despite Having All the Ingredients They Refused to Make an Ice Cream Soda, Because... it isn't on the Menu! Read more
Ice cream was good as ezpexted4.. the service by Chelsea was exceptional
The ice cream was great and the on duty employee was excellent