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Reviews for Tijuana Flats in Lutz, FL

Henry Para 1 year ago
1

I got here and checked my phone to make sure it was Tuesday. It took 8-9 minutes to begin to place my order. They only had one... cashier and the manager would not put a second. 30 minutes later the line is still too the door. About a third of theirpotential customers walked out. Never coming to this location again. Read more

Shelly Bankov 1 year ago
5

I really like this Tijuana Flats location. The food is always outstanding and the staff is always friendly. I love their outdoor... seating when the weather is nice. I had their beef chimichanga on this visit and it was delicious. My husband loves their wingsand orders them almost all the time. We also got a side of their fresh salsa for the chips that came with our meals. Read more

Luis Maigon 1 year ago
5

First time visiting this restaurant (I know). The decor is very nice, staff amazing, and the food great! You are warmly greeted... by all and if you are visiting for the first or look lost, as I did, they will offer you menu. Lots of great selection tochoose from. I recommend this place and location for the food and especially the service. Read more

Allie 2 years ago
1

I was really excited and hoping this would be our New Mexican place but Tijuana committed a cardinal food service sin... tonight. We ordered delivery, a mile away, and got a steak burrito and a steak chimichanga. Food arrived fast enough and hotenough temperature and appeared to have everything it was supposed to. The steak burrito and my chimichanga toppings, the bf wasconvinced that there was cross-contamination happening (which wasn't the worst offense), but stated the lettuce was atrocioussmelling and he couldn't move past that. It smelled heavily of iceberg lettuce, but I'm used to that strong aroma when productsare not freshly prepared. I also got guac with the chips included (paid $4 for a small portion), and it was bad. Whollyguacamole clearly used as an avocado paste for the base, scarce tomatoes, and no seasoning. I had to get up to add salt, pepper,Tabasco, lime, and cilantro to make it slightly enjoyable. I remembered the salsa was atrocious but it turns out the guac isn'tmuch better, albeit fixable if you're willing to pay to make the guac for them. My chimichanga was prepared correctly and hitthe spot, I ate it all. The habanero hot sauce we ordered was a watered down franks red hot, definitely not a homemade sauce. Wewere excited to try a homemade sauce, but there's no denying the flavor of Franks Red Hot to two hot sauce lovers. His burritois where the biggest issue of them all lies. As he was eating, about halfway through, he started coughing. He spits out his foodand pulls this long black piece of something out of the pile and states he almost choked on it and was unsure as to what it wasand asked me. I was trying to give the benefit of the doubt and think maybe a cilantro stem but the moment I touched it, I knewit was plastic. Sharp, hard, and lots of edges, this piece of plastic in the photo was inside of his burrito and could haveinjured him. From an operational standpoint, I'd check your utensils and train your staff not to put pl Read more

Beth Bird 2 years ago
4

The customer service here is outstanding! I've been to many restaurants and these people did so good. I didn't know it was a... restaurant where they had waiters. I thought it was more of a fast food type place so realized a little later. I think thesetup should be better if they pay their workers as waiters and waitresses though. My daughter loved the food. She ate it all. The chips had a seasoning that was quite tasty and they were not greasy. I ate the beans and they were good as well. I thinkthe food was a bit expensive but I'm sure she will want to come again since she was still talking about the food the next day. Read more

Natalie Arroyo 2 years ago
1

We ordered our food around 9:20 at this location, and we were assisted by Kim or Kimberly. One of the burritos is supposed to be... a beef burrito. They put everything WITHOUT the beef. How, you can forget to put the meat? The most important part of theburrito? So convenient... it was almost time to close the store, and they "forgot" the beef. I think they did it on purpose. AndKim's attitude really sarcastic. Read more

Mary Thompson 2 years ago
5

We ordered the taco kit. They ROCKED IT!!! Order was fresh, correct, delicious!!! A big shout out to Jamie, Scott-gm, and the... rest of the staff! What a wonderful lunch! You guys are amazing! Thank you!???? Read more

Russel Weich 2 years ago
5

The staff here is always friendly and the food is great! When we get delivery or we dine-in the food is great. And the Hot Sauce... Bar is ???? Taco Tuesday/Burrito Thursday: Tacos/Burritos with chips and a drink for $6. Read more