Reviews for KFC in Lufkin, TX
The chicken was so small it looked like a quail. Worst we ever had. Really going down in service and quality lately
Chicken was DRIPPING with oil. The "fried" skin fell off in our hands. Our order was incorrect. Not sure what's happened at this... Lufkin location but we won't be back! Read more
It was as a restaurant should be. They were friendly and I was in and out in good time. Food was good and fresh.
I would give a zero if possible. Ordered for delivery. Chicken sandwiches were old and cold. Received 4 containers of gravy,... zero potatoes. Ordered diet Pepsi & rec'd regular pepsi (can't have the sugar). First time ever eating at KFC since moving toLufkin. Will never order again. Tried calling the location at least a dozen times and nobody answers the phone. With the pricesyou charge, shame on you for lousy customer service snd outright laziness with getting a simple order correct. Ridiculous.Delivery driver was the only positive part as very nice. Beyond disappointing and a waste of hard earned money Read more
After seeing a sign saying 12 pc family meal with 3 sides and a 1/2 gallon drink of your choice we decided to get that. They did... not have the container gor the free drink. I did ask if he could give me a fountain drink in place and he refused. All 3"family size" sides were half full. No gravy with the mashed potatoes and I ordered dark meat only and it was all white meat.Heavily disappointed and won't be back! Over 43$!!!! Have we not lived 30 mins away I would have taken it back!!! Read more
I was absolutely distraught and disgusted over this KFC in lufkin. Rude isn't even the word I sat at the speaker for 18 minutes... I couldn't move because there were cars behind me and in front of me and no one acknowledged me for almost 20 minutes when I gotup to the window I spoke to the manager and told him how pathetic his crew was. When we got our food the order was completelywrong the chicken was raw the potatoes were terrible they were like water it was the worst experience of any KFC I have everbeen to I will never never go back to that KFC y'all need to clean your restaurant y'all need to get some good customer servicein there and you all need to care about what you're feeding your public Read more
I haven't been here in months but stopped by today for lunch around 12:30 and was extremely impressed with the food, timelyness... and customer service!!! The woman working the drive through window was very friendly as well. Keep up the good work! Read more
They were out of half the things we ordered, asked us what we wanted instead and then still didn't give us what we'd ordered.... The rest of the order was wrong too, so my daughter is on her way to pick up something else. Never again. Read more