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Reviews for Wingstop in Lubbock, TX

Winnie Jackson 1 year ago
1

Called this place to make an order to pick up. Was rudely advised that they do not take phone orders. Either order on app or... come in & order where you will wait more than 20 minutes. I will not order from this business ever again Read more

Pierce Franklin 1 year ago
1

We ordered online and the app said 19-24 minutes. I showed up to pick up the food 20 minutes later and still sat in the... restaurant for another 40 minutes waiting. I'm used to this Wingstop being fairly slow, so that wasn't a huge deal, but thenwhen I got home, they had forgotten half of my order. I went back and let them know and received an exasperated eyeroll and ahalf hearted apology and then waited another 20 minutes for the rest of our food. Nothing was done to try to make up for themistake besides sarcastic apologies and rude looks. When I finally got home, most of the food was already cool and I had toreheat it. It was just an absolutely terrible experience. This isn't the first time I've had a bad experience with thislocation, either. Read more

Marlene Seja 2 years ago
1

After being on hold for 20 minutes I decided to drive to place order. They young lady informed me that they do not answer the... phone and accept call in orders. I explained to her she may want to let her management know to let customers know. They wereplaying loud inappropriate music in the kitchen. They were not rude, just very unprofessional. Read more

David M 2 years ago
5

Just had the new chicken sandwich. We had the lemon pepper and the hickory smoked bbq sandwiches and they were delicious. I... highly recommend either one. Read more

Amber Barajas 2 years ago
1

Honestly this was the worst experience. I ordered online and when I arrived I found out they were out of fries. The cashier... seemed defeated and had attitude because we didn?t necessarily want corn or veggie sticks with our wings. We settled for cornand rolls just to find out their oven is broken. 35 dollars and I?m not even getting what I wanted not only that, there?s alobby of about 15 people and no organization in sight. I love wingstop but this will be my last visit. Read more

Monsta Lee 2 years ago
2

I thought windstorm cut fresh fries daily. Well they must be shirt because these fries are nuggets o they cut them in half

Nya Clifton 2 years ago
1

Worst wing stop ever to order from! They messed up our Oder three different times! On top of that the wait was awful we spent... almost an hour there, waiting on our food. There was only one worker due to the fact his co worker was causing a scene outsidewith his girlfriend, yelling and screaming and refusing to let her get in her vehicle. A by stander was going to call the cops.After Witnessing the circus outside of Wingstop we finally got our food which looked disgusting and Old???? try at your own.Never again. This made me want to more back to Fort Worth Read more

Christopher Snow 6 years ago
4

Great place for wings. Fries are really good when they are fresh, but will get soggy fast. so keep that in mind for take out... orders. Call in orders are the best way to get your wings here. Staff is kinda a hit and miss. some times they seementhusiastic, other times, I think they front help could care less to be there. Read more