Reviews for Wendy's in Lubbock, TX
UNSANITARY!!!! took my kids for a quick late dinner.. we were the only ones there.. they brought out our food and one of... hamburgers had a big piece of plastic in it..the bacon cheese fries has old molding cheese and two big pieces of bacon... Icalled and asked for the manager..the lady who answered said she was the manager and her name was Jessica MENSAno.. she was veryunprofessional as she had no idea how to handle the situation..from what I gathered they are in the back playing with thecustomers food for pleasure.. also BEWARE that they purposely don't add your receipts but little do they know it's logged whenyou pay with cards!! SHAME ON YOU!! NASTY! NASTY! NASTY Read more
Food was good service was great but the floor by the soda machine was wet with standing water they did have cones up but with... me on crutches had to be extra careful Read more
Ordered a Dave's single combo and received and spicy chicken sandwich. Now I only order the spicy chicken
So I place my order in drive thru the colored lady behind the mic was rude kept interrupting me while I place my order she... repeated my order several times when I get ready to pay they cash me out at the first windo when I pick up my order at the 2ndwindow they asked if I still wanted the 2nd order because they forgot to ring it up and blamed me for the mistake on the orderwhen it was there fault. They already had it bagged and didn't charge me but took it out anyways very rude will not go backuntil they clean up that store Read more
The commercials tell the customer they will get hot and fresh fries every time. I ordered food to be picked up and the fries... were old and cold. Won't be going back to this location. Read more
Went for the new breakfast, was too late. The stop at 10:30...it was 10:29...so we ordered hamburgers and fries and the fries... were more salty than you could imagine not even edible. Frosty was amazing as always thou. Read more
Went here with my son the other night. He loves the pretzel bun. It was running but we wanted to eat inside. The staff was super... nice and helpful. I can't remember the manager's name but she was the friendliness person I've seen at a fast food place. Shewas blonde headed. The food was hot and fresh. We will be back Read more
I paid $1.30 for 2 pieces of bacon that to didn?t even get. This was my first time going and now the last time going.