Reviews for Subway in Lubbock, TX
Tried the drive thru but was told to "stand by". We watched thru the window as the only Subway worker took care of customers... inside the building 1st. Then we decided to go inside to order. The server was nice but this Subway should have a minimum of 2workers on site when open or close the drive thru when there is only 1 employee. Read more
Worse service ever. I get employees have to clean before closing, but I've also learned in past jobs that if someone pulls up... through drive thru you put what you are doing aside and tend to your customers. We waited at the window and we're ignored whilethe gentleman was in front of window he then proceeded to walk out and throw the trash. At this point we called out to him andhe ignored us finally after the 3rd time of calling out to him he acknowledged we were there, we asked if they were closed hesaid no so we parked to go in since we we're ignored at drive thru he then runs out to tell us only drive thru is open. So onceagain we go to drive thru only to be ignored a couple more minutes while 2 employees are now standing there. Finally they tookour order. If that's the service y'all offer. No thanks very disappointed as this use to be my fave place to go. Read more
The worst place to get your sandwich in town. Employees lacks professionalism. They will act very rude if you ask them a... question. And the sandwich, it was missing cheese! Read more
Real nice service and the food was fresh like always!
I never post reviews but this was was especially frustrating. Upon receiving my sandwich and taking a few bites I noticed at... least three hairs in said sandwich. Who knows how many there were before I really inspected the food. Absolutely disappointed,can usually overlook a single hair as a mistake but the fact that there were three seems almost intentional. Folks look beforeyou eat. Won’t be back to this location. Read more
Today I decided to try out this subway. I asked the person who made my sandwich her name. She said it was Connie. she made me... feel like I was a inconvenience to her and was very rushed to make my sandwich. The sandwich was made very poorly. I sat downto eat it and I see this Connie person walk out to this girl talking to a older guy and she started degrading her in the lobby.From the looks of it she got fried by this Connie person. If this is how management treat's it's employees this manager needs tobe fired. Completely unacceptable to degard a employee but then to do it in the lobby In front of customers is just plain grossand unacceptable. Idk who the owner is but he/she needs to fire her. Read more
Subway has gone from an 8 out of 10 to a 1 since removing the plastic from their ingredients. For instance, see the photo! No... more needed. I will never return to any Subway!!! Can you tell the difference between the hotdog bun and the filled 6" Subwaysandwich? Read more
The manager on duty treated her employees terribly. She was extremely rude and lazy. Her name tag said Liz. She either needs to... be demoted or fired. Her behavior was inexcusable. To top it all off I saw her picking her wedgie didn’t wash her hands oranything. Read more