Reviews for Sonic Drive-In in Lubbock, TX
I usually love sonic but lately theyve been giving me stuff uncooked or over cooked. First it was my mozzarella sticks being... completely empty, my corn dogs being burnt and now today its RAW bacon on my breakfast sandwich. I usually don't complain but abite of raw rubbery bacon was the last straw. Read more
I ordered a chili cheese coney from there and,the bread was all molded with green spots
Disgusting way store appears to be charging customers. Had car hop try to charge me again for the second time this week WHEN I... HAD ALREADY RAN MY CARD! Manager's statements almost useless! Right now, I am seriously considering NOT coming back EVER untilthis issue is IMMEDIATELY resolved! Read more
I never had a problem at a sonic but for some reason I ordered a fudge cookie dough blast. Car hop comes out and brings us our... order there was no fudge in the blast even though I repeated myself twice. I called back in to see if we could just maybe havesome fudge in a cup and we didn?t even have to throw it away. The manager said you did not order this you can pay for the fudge.By the way he decided to come out to the car to tell me how wrong I was and I did not say that fudge cookie dough. I said it?snot about the fudge it seems like it?s a misunderstanding. Customer was not right in this situation sonic you win i?m glad youmade your point and kept your $.30 fudge. I definitely will not be doing business at this location. Management skills werehorrific. Read more
This location use to be great, but over the last year they have gone down. Several times my order was wrong, or just plain... forgotten many items that I had ordered and didn't realize until I returned home. So disappointed. Loved them because of theconvenience but probably will go to another location from now on. Read more
I went to purchase the toys from the wacky packs. My daughter has been waiting for the mini brand toys to come out for a month... and they were so kind to look through their box and get one of each toy, we got 14 different ones . While we were there my carhappened to overheat and they even came to check and make sure we were okay while I was adding water to the engine . Iappreciate the customer service and attentiveness they gave me. I'll definitely be keeping my business at this location. Read more
Went here for 2 drinks guy spent 5 minutes talking and confusing us when the simple line should've been that flavor is... discontinued. I was fine with that ordered a different drink and it took them literally 3 separate times of myself and myboyfriend walking inside to get the correct drink which was 2 ingredients. Would've given the benefit of doubt but they had 3cars at the drive in including mine which is not anywhere near the definition of busy especially since I used to work there andknow. Staff needs to be retrained and this is not the first time they've messed up simple orders so I highly advise to seek foodand service elsewhere:) Read more
I like that I can use the app to order and I get happy hour prices on drinks. I have always really liked Sonic and their drinks ... ice cream, food. I mean everything is amazing. I really like the fact that they now carry Big Red and the evening custom orderanything from your burger to your drink to your ice cream they have just about anything and everything to put in it #lovenit#Sonicfood Read more