Reviews for McAlister's Deli in Lubbock, TX
I've honestly never liked this food or restaurant. I had to help the last cashier count change, but made sure I did so politely... as we all start somewhere. They were polite and kitchen staff makes appealing dishes with what they have. McAlister's as a chainjust has very subpar foods. Read more
Ordered to-go. Took an hour, but not really. They just never called my name. We sat in front of the cash register and my kids... went back twice for refills. Needless to say, my food was cold and they forgot my chips. Read more
I chose to have soup and half a sandwich. Boy, was I glad I did. A whole sandwich would have been beyond my abilities! Also,... I experienced great service from the counter to the wait staff. It was a great surprise. My children used to love McAllister'sDeli when they were in High School. I would come here and everyone else would be served and going home before I ever got myfood. So, to recieve such great service was a bonus for me. I got my food first and had to wait for others, not long, but itwas a welcome change. Read more
This is one of my VERY favorite places to eat! The food is so fresh and delicious! The customer service was absolutely... EXCEPTIONAL!!! Read more
A joke of an establishment. If you expect to eat what you paid for, good luck. At this location, you will be lucky to first off... ever get your order and two, I can guarantee if you didn?t wait twice as long as you should for your food, it WILL be wrong. Notmy first time having issues at this location but will certainly be my last visit. Read more
We went their to taste their soup. It was delicious. I also liked their salad. We ate Chicken soup and avocado cheddar soup with... grilled chicken salad. Their salespersons are professional, humble, and cooperative. The inside ambiance is also cool. Read more
Amazing is about the best word that comes to mind. This is the first time I have ever been to a McAlister's and I will... definitely be back. The meat was moist, the bread was fresh and the taste was perfect. You totally have to try the fresh Spudstoo! I love a potatoes! My son even said that this location is way better than the Amarillo location. Oh and the AssistantManager has the best customer service I have seen in a fast food location. Thank you for a great dinner!!! Read more
I don't know what's happened to the place over the last 3 months but it has gone downhill quickly. I ordered a club and it was a... sandwich with stale bread cut in 2 parts like a kindergardner's lunch, just thrown in the box. NOTHING like pictured or what Iordered just a few weeks ago. No one ever answers the drive through even after ringing the window bell. Parking lot was emptyand I sat for over 10 minutes waiting for someone to come to the window- only after I called and said I was out there waiting(someone finally answered after calling 3 times) Read more