Reviews for Marble Slab Creamery in Lubbock, TX
Great flavors and great people. Got the Minty green flavor with pecans, it is great. Tony is very helpful and has great service.... It took longer to get my wallet out of my pocket than it took Tony to make my ice cream. 10/10 would eat again. Read more
I Love their ice cream! But I can?t say the same about the customer service lately the same worker showed that he was bothered... by us ordering and was very rude when he let us know they were out of stock on items Read more
The ice cream was great but while me and my brother sat there enjoying our ice cream we saw the only worker there leave. No sign... was put up saying the worker went to break or no sorry we're closed sign was put up either..... Unfortunately, there were atleast 13 customers that waited and are still waiting! We just left the mall,the worker never returned. We got our ice cream at1:35....y'all have bad customer service and have made alot of customers upset today. Read more
My 4 year old wanted ice cream, there was a sign that said be back soon, we walked around for 20 mins when the girl who was... attending the stand finally arrived she told us they were on break for the next 15 20 mins...clearly she was lazy...whoever ownsthis kiosk is losing serious money on account of a lazy worker we won?t be giving any of our money to this marble slab in thefuture. Management needs to fire this girl she is not fit for work...Saturday 4:00 o clock. Terrible customer service, feelsorry for this girls man if she runs a household like she runs her job it must be hell on earth for him. Smh Read more
If you don?t want to work then don?t. Period. I love marble slabs shakes. Every single time I go in the mall the employees are... being lazy or telling lies about the blender being broken so they don?t have to make my shake. I went today for a shake and gottold that lie after my coworker had just come back with one. If I?m going pay for it, making it shouldn?t be an issue. And thereshould definitely be more than one person on staff I sat waiting because I didn?t know if anyone was there just to find out hewas sitting in the corner where I couldn?t see him and he couldn?t see me. It took the line getting long just for him to seesomeone was waiting. Read more
the girl there was very rude and they never have any of the ingredients you want. she slams down the ice cream with some real... attitude; i wanted to speak to the manager but they put up a sign that said ?will be back in 10 minutes? but it took them 30 ormore. i wanted the better batter boogie board, however she made the wrong ice cream at first, dumped it out, acted like Iordered the wrong thing, then proceeded to make the right thing, without telling us they only had 1 out of 3 ingredients in ourice cream before making it. they need better staff. poor experience. 0/10. Read more
It may be jus a small "ice cream stand" in the mall, but they workers here definitely aim to please, and they'll do everything... they can to make sure your happy! The ice cream is amazing too (you definitely want to swoop in for the chocolate ice cream fastthough, it goes fast!)! Read more
The ice cream was amazing and with lots of topping. My daughter loved it.