Reviews for Dunkin' in Lubbock, TX
Just got my drink and let me tell you. The cashier was a prime example of perfect customer service. She was fast and efficient... and made our drinks "with extra love" 5 stars is not enough to explain the great interaction and perfectly blended drinks Read more
We need the old dunkin crew back.. this crew sucks 1. Your inside order will not be takin until the drive thru is cleared (what... I was told this morning after waiting over 5 minutes and having to ask if I can place an order) even though I was there beforethe 2 cars in line 2. Drinks are never made right. Food is under cooked. My sons kolache was still raw inside. 3. Horriblecustomer service. The dining area will be closed at certain times without any notice on the doors Read more
Lobby is still closed. My boyfriend and I have a huge trailer and couldn?t go through the drive through. Please open lobby?s for... all truckers and people with trailers. We like food too lol Read more
I go to this location almost every morning. Every worker is so kind. They are always busy but they are still nice every time. I... often do mobile orders and if they can't do something they figure out how to substitute and I'm always happy. Dunkin, youremployees at this location are fantastic! Definitely take the time to recognize their hard work and kindness. Read more
Ok? I wasn?t going to share because it was ONLY 2 dollars were my thoughts which is why I balled the receipt up but it?s MY 2... bucks and my kid didn?t eat hers either! Those hash browns were NOT it!! They were burnt and preheated or the sort, not crispy.I get not wanting to have a long line in drive thru but things that are meant to be crispy can?t be served soft!!! My total was$6.45? I gave John $12 and he asked ?did you mean to give me 12 and I said ?yes so I could get a $5 dollar bill back? and whatdoes he do ?.give me 5 ones?. When I questioned him, he said ?that?s all I have?.. why didn?t you say that to begin with..smh Read more
This location was fast even with the line it had. I tried the pumpkin iced latè. It was good, not my favorite, but I would... order it again. Read more
I was craving an apple fritter and mango-banana smoothie, but they didn't have either. I compromised and had the smoothie... without banana. For the donut, I requested two different filled donuts, but received the two of the same donuts. The iced coffeewas bland. It needs a sweetener or flavor to make it taste better. IG: SACRAMENTOHONEY Read more
Griffin was so nice and accommodating with my unique order. Best Dunkin in this immediate area bc I've been to others and this... store is ALWAYS consistent. Excellent customer service! Go check them out!! Read more