Reviews for Braum's Ice Cream & Dairy Store in Lubbock, TX
All I can rate this place for is the ice. Absolutely worth it. Even the frozen yogurt is amazing.
Disappointed in our last two visits at this location. Thursday night (09/29), they did not get our burger order right. And... tonight (10/1), we had to repeat our very simple ice cream order to four different people, and we still didn't get what we paidfor. Meanwhile, the drive-thru line was wrapped around the building and some of the employees didn't seem like they were intotheir job. This was our go to location and we'll be back, but we'll drive a little further to avoid this location for a littlewhile. Read more
First time I've had them. They don't exist In California but man oh man they are good. The bag o burgers yes and the ice cream... specialty. Very much a definite goto now that I live in town. Prices are great for taking kid out for a quick treat. Don't letthem order large frozen yogurt cone thing is massive n like $2 or so. Cool little grocery store attached to it aswell so ya canget a treat and so groceries for latter. Read more
Ok so the store is good but the hygiene is the worst. The person THREW THE TRASH and just left it over there touching the... produce door. The person who was giving us Ice-cream picked up the trash from the floor DIDN?T WASHED hands and was scooping icecream. Also we WASN?T WEARING GLOVES Read more
Update on 21/3/21. We have been here several times and the burgers are pretty good. Shakes are thick and have to let them melt... so you can drink them. They were fairly busy, but not overwhelmed. I noticed the shake machines were not being cleaned betweenshakes and there was ice cream/milk spilled on the counter around them This is s relatively new location and still pretty rougharound the edges. We went through the drive - thru which was fairly busy. They have a double drive thru that filters into 1line to pay/pick up your order. Very slow moving - approx 20' wait. Lots of Food options - breakfast, lunch and dinner as wellas ice cream. You can upgrade to a shake with combo meals for free so we got a chocolate and vanilla. I got a chickenclub...little disappointed as the picture showed Swiss cheese and came with American, blah. Chicken was dry/overcooked/tough,too small for the bun and too much mayo for my taste. I will say that it did have plenty of bacon though. Fries wereinconsistent- some were crispy and some were soggy. Shakes were good, thick with good flavor, but not outstanding. Not sureeither if us was impressed enough to return. Read more
Our visit was somewhat disappointing. We ordered two regular menu items - a cheeseburger and a bacon cheeseburger, one with no... mayo, one with no onions. We received our food very quickly, but both burgers were completely wrong, as though they just pickedup the wrong items and put them on the tray. We weren't upset by that because mistakes happen. We just took them back andrequested the right burgers. But then we waited. And waited. And waited. About 15 minutes. Hubby reminded them that we werewaiting and they said they were waiting on fresh meat. It was frustrating. They did eventually bring out the correct burgers andeven offered more fries, which we declined. The high points were that the fries were delicious and the young man who took ourorder was very friendly. We will give them another try - hopefully this was just an off day. Read more
I liked their ice cream. We had one cream, cherry and pecan ice cream with cone. It was only 2$ I think. My husband had banana... split (6$). It had three flavors: strawberry, chocolate, don?t know the other flavor. Both of the ice creams looked good andtasted yummy. I think this is the cheapest and good ice cream I have had in a long time. Read more
I've tried to go here two or three times after my kid's gymnastics and their drive through is usually a very very long line.... That would be fine, if the line were moving, but I usually have to exit the line and go to the Braums on 82nd and Milwaukee....Same food with zero line. Read more