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Reviews for Arby's in Lubbock, TX

Marvin Mccaul 1 year ago
5

The Black guy with all the tattoos is probably one of the nicest polite smart and very articulate person ever don't judge a book... by its cover that guy is unbelievable I'm not just saying that I don't even know who this guy is I'm just saying he's a gooddude and he knows what he's doing he should be a manager at some high-end retail store or something. Read more

Marsha Burton 1 year ago
5

The BEST Arbys. I live off 1585 and I drive 17 mins just to eat at this location. The staff is ALWAYS friendly and food is hot... and fresh. The BEST!!!! Read more

C S 1 year ago
5

We went at 10 a.m. The wait was a bit long but that was expected as they had just opened. The staff were friendly and our order... was correct. The strawberry lemonade was really good. I recommend this location. Read more

Timothy Davis 1 year ago
3

The experience was okay and services was good it was fast but it might have been to fast because I didn't get my whole order... when I went there but they did tell me that they would make it right with me when I go back so we will see Read more

Emily Sproles 2 years ago
4

Love love love the night shift!!!! Very good friendly ppl! But day shift female workers has horrible mouths. I'm glad I didn't... have my kids with me today (9/8/22) cuz there was two girl workers was just talking loud and cussing up the storm. Still goodfood and love the night shift but I don't think I'll dine in during the lunch shift. Read more

Nancy Padilla 2 years ago
3

Our lemonade was very carbonated couldn't drink them. I ordered 2 cups of nacho cheese and for .80 each I was hoping they would... come full they both were just half full and the cups are regular small cups. As for our curly fries they were fresh and ourroast beef sandwich was good could have been better if I got enough cheese. Read more

Donna Latrece 2 years ago
3

Ordered Chedder Cheese and roast beef...got the beef and NO CHEESE. ordered crinkled fried....GOT CURLEY..lastly....wanted sweet... tea....and that was not even sweet. Customer Service was nice..they were friendly...but could not complete an order correctly. Read more

Cynthia Weaver 3 years ago
2

Edited review for 4/12/22 - this location if drive thru only. Service is slow, but they did repeat the order before telling us... the total would be at the window. The girl at the window didn't confirm the order - 2 beef and cheddar, French Dip and largepotato cakes. When we got home, there was no au jus for the French Dip and all the sandwiches were chinzy on the beef. We hadalso requested ranch for the potato cakes, which we didn't receive. We normally like Arby's, but haven't been happy with thislocation over the last 6 months or so. Recently remodeled. Staff was ok, not the friendliest, but not rude...more just goingthrough the motions. Food was standard for an Arbys - pretty sloppy presentation, meat not evenly distributed. Tables wereclean, floor needed to be swept. They have added some new menu items - gyros and sliders. Beware, the sliders are small andthey cost $1.59, but if you are hungry, they will cost you more than a sandwich and the calorie count runs about 349 per slider. Read more