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Reviews for Stillwater Restaurant in Lowville, NY

Adam Onnebane 1 year ago
5

This evening I met Marian and Joe Romano. In a tough situation, they were all smiles and full of understanding. Ill be honest,I... was kind of rude to them and they turned the other cheek and killed it with kindness. I have not yet visited their well knownStillwater Restaurant and Hotel, but if it is any reflection of the owners, it will get 5 stars everyday. It was very nice tomeet them both. If this will be the couple who reads this, I look forward to making the next conversation a better one. Read more

Thomas Morey 2 years ago
4

Nice place, food was very good. Great view and friendly staff. Usually very busy in winter with snowmobile traffic.

Holly Maynard 2 years ago
4

Upon walking in, it looks like a very messy gift shop. Bar to left, diner to right. No signs stating whether to wait or seat... yourself. No one came up to us (bar was full) so we seated ourselves. Waitress, Jessica, was FANTASTIC! Very attentive and justso friendly, made up for the unsure feeling walking in. We ordered our lunch of Stillwater Steak Sandwich and Bacon mac ncheese. The sandwich was really good, steak you could cut with a fork, the brioche roll needed a knife lol mac n cheese wasoverpowered by burnt bacon. There was no bacon flavor just burnt pieces. However i did eat it all because i was so hungry. Theview from our table was beautiful with the fall colors. Overall. I would def come back to try other items on the menu. Read more

Nora Anderson 2 years ago
1

My partner and I had heard nice things about this place but when we went, it was a completely different story. A very nice... waitress Jess began helping us before a very rude lady came over and practically snatched the menus out of our hands telling usthey had switched to dinner. She sent the server away telling Jess she would help us instead. She had no idea what drinks we hadordered and never came to tell us if the food we wanted was available and just put in an order. Before our food came she wasmumbling about the table being reserved for another couple and we would need to move but lucky for us it was 4:15 and theyweren't coming till 6... Why she even brought it up I don't know... very unprofessional. She never checked in to see how ourmeal were or offered refills. But she wasted no time chatting with people who seemed like "regulars". I guess new customersaren't worth the conversation. We pulled Jess aside and asked her who the owners were as we wanted to say something about howrude this woman had been to her as well as the complete lacking of customer service. It turns out the rude woman WAS the owner. We can see why it is for sale. The owners hearts are just not into it anymore. There was also a huge dog walking in and out ofthe kitchen and coming up to tables. After we finished eating we sat there for over 15 minutes with no sign of the owner. Jesshad been doing her job and helping others and saw us sitting there idly and went to get our server/owner. When the owner cameover she seemed annoyed saying Jess had informed her we didn't want dessert and were ready to leave. She told us how the dessertwas homemade and wasn't happy when we reaffirmed we were ready to leave. Partially due to the fact the whole meal was awkwardand uncomfortable because of her attitude. The portions were tiny for the price, one app, two drinks, a cheeseburger and a BLTcost 70 dollars! We felt very sorry for Jess as she was great but we will not be returning. Read more

Scotty 2 years ago
5

A slice of God's County Mariam and Joe are extremely gracious hosts, they go out of their way for customers. You'll feel like... family as soon as you walk through the door. Highly recommend you visit the Stillwater Hotel & Restaurant Read more

David Berry 2 years ago
5

I stayed three nights at the Stillwater Hotel. Joe and Marian are excellent hosts, working many hours to ensure your stay is... satisfactory. The food is delicious and reasonably priced. My accommodations were very clean and also reasonably priced.Without hesitation I will stay there again. The hummingbirds were an added bonus! Read more

Karen Marie 2 years ago
5

This was my first time visiting. I would not hesitate to return! The owners are the nicest people and take great care of the... property. Food is outstanding, rooms are clean and comfortable and the atmosphere is awesome! I would highly recommend thisplace. I am already looking forward to my next visit. Read more

Marnie Streit 2 years ago
5

We spent a weekend here visiting my brother Terry and his family. We stayed at the hotel. Immaculate rooms, friendly and... helpful staff/ owners. We loved the bar/ restaurant too. Perfect getaway!!!!! Love, love, love!!! Read more