Reviews for Dunkin' in Lowell, MA
Lied about stock then walked by me with the same thing I asked for, handed me an overfilled, completely white coffee.... Ridiculous. Read more
It took forever to get breakfast sandwiches. Ate in the car but the sandwiches needed salt and pepper. Went back in with our... cold sandwiches to get some but they said that they didn't have any. This place was also a gas station. I'm glad we didn't needgas. Read more
Worst place .I walked in an employee kissing at the counter no supervisor saying anything about it.check your camera if you have... one two girls kissing .never go back again Read more
Awful experience. Completely messed up my order and I had to wait 20 minutes. Rude staff.
Nice workers....but my god....how the service is so trash. Also it's my own stupidity to think it's not that hard to nuke frozen... food and make coffee and to give chances over and over. Also some workers there aren't the smartest . Why does my coffee tastelike water? Why is my sandwiches always still frozen? Why is the bacon snack still have the white dry clump of GREASE on it ?Why is the cashier at the mobil side disgusting? (That complaint is unrelated to Dunkin's) or maybe it does if they don't see aproblem with Dr. Mcnasty spreading his covid all over the place. I am tired of spending money here but sometimes u gotta. Read more
The woman working there she was so rude to me, she acted as if she doesn?t understand me, and kept ?explaining? things in an... angry matter. Then she threw the donut I asked for in front of me. And when I collected the coffee it had hair on it, on thesipping opening. So I threw away the coffee immediately and the donut. I did not want to get in a fight with her. I did not wantto confront her. I am only a visitor to the states, she has the ?upper hand? but once I left I prayed to God, and I contacted DDcustomer service. Cause what she did to me was painful and unnecessary I haven?t done anything bad to her I haven?t saidanything bad to her. Heck when she took a long time to help two other customers before me I didn?t complain and let her take hertime. Hence I Read more
This Dunk's is pretty good. I'd give them 5 stars but like every Dunk's they don't have your donut when you order on the app and... you have to go in line to get it. I usually skip the donut because of this issue. Otherwise they're awesome. The people thereare friendly and go out of their way to say "Thank you." Other than the aforementioned donut issue, they are very efficient. Read more
How come when I order coffee and donuts ahead, why is the donut never with my order when I pick it up? Usually there's still... stock, so that means either they just read the coffees and not the donut, or just not caring? So I usually go to the line andwait to get to the register to ask for it. Why is this? There must be a logical explanation. Why sell donuts if the workersdon't like to put donuts in bags? I'm fascinated by this strange detail. Read more