Reviews for Kum & Go in Lowell, AK
Horrible service. Long line, only one person serving customers. Went elsewhere as I don't have all day just to get gas on a... lunch break. Read more
Place is always out of fountain drinks it?s always messy they hardly have any product always out of stuff! Lines are long gas... pumps always fail place needs to shut down and put a Casey?s?? Read more
This place is amazing. Clearly the people who write the bad reviews have never worked at a gas station and don't understand how... hectic and short staffed it is. Read more
Store was filthy. No enforcement of the shoes policy as you can see from my picture. A place that makes fresh food shouldn't... have allowed her in. Disgusting. Read more
Already reported to Kum & Go CR. Here to share with you my experience: ====v==== Today (June 30th 2019) I went to the Kum & Go... (#0399) at W Pleasant Grove Rd and N Bloomington St to load Amazon Cash to my account. I entered your business and politelyinformed the cashier I wanted to do so. However the cashier who identified as Allen could not accept my request. Rather thanunderstanding what the Amazon Cash program was, he quickly steered himself clear from listening to my explanation of how itworked. He then said Kum & Go only loaded Visa cards (some other programs I?m not aware of). He claimed he could not follow whatI said, even scanning the barcode with the scanner, without first hearing it from the store manager, who was later identified asJoe. I asked him since I probably wouldn?t come back the next day, if he could write down the names and contact for me. In themean time I was trying to search on Amazon?s website if the location #0399 was participating in the program. As he went back towrite down the manager?s name (he seemed to forget), I found out the location was shown on Amazon?s webpage. If by then itwasn?t disturbing already, that the cashier lacked training, what happened after was incredible. I showed Allen the map, whereit listed the store as Kum & Go at 978 W Pleasant Grove Rd, Lowell, AR 72745. The response from Allen was, word for word, ?ITAPPEARS TO BE OUR LOCATION? but as I asked if that was a YES or NO (what did he mean by ?APPEARS??), Allen got very impatientand said he could not do it at night, that I might be a scammer. Allen apparently also accused me of possibly manipulating theAmazon website map when I showed him the store location on the map. I was shocked!!! How could him possibly call me, a customerwho so far did nothing but asking for a service, a scammer without proof! I might be causing a line behind me but I alreadyturned back and apologized to those customers, while Allen was looking for the manager?s name. I tried t Read more
Terrible clerks here! As I'm standing in line next customer to pay the clerk decides this was a good time to change registers... and leave my line unattended! Extremely disappointed with this treatment so I left the items I wanted to buy on the counter andleft. Will never return again. Read more
I stopped by here one day because I needed eye drops. I was just so happy to see they had them and great prices on fountain... drinks. Staff was very nice and friendly. Read more
This store is constantly busy, but every time I go in there and Nate is working it?s a good experience. Nate is always telling a... joke and keeping the mood light which is appreciated. Thanks Nate for keeping the line moving and atmosphere chipper! Read more