Reviews for Runza Restaurant in Loveland, CO
Their food quality and customer service seems like it has gone downhill the past couple of years. When I was ordering there was... no confirmation of what ordered. Just an awkward moment of silence, followed with a flat, low and annoyed reply of "okay?"like...I was putting him out, or being obtuse for ordering menu items? I can't even explain it, other than clearly, the guydidn't want to be there and acted imposed upon. Then, I wasn't asked what I wanted to drink with my meal order? Usually I tryto be polite and wait on them to ask, but it was just....dead silent again. So, I told him what I wanted, and again, "Okay?" Noconfirmation or read back. We ordered the salad (which we not good and we didn't finish it) and no asking about dressing, oranything, just another, "Okay?" Same everything else we ordered...just "okay?" and silence. What? After we were clearlyfinished ordering, there was no feedback or response. Just more silence...until I said, "And that should do it.." And yep,again I get, "Okay?" I get to the window, wasn't greeted, and instead was just told the price, had our food shoved to us, ourdrinks, receipt and debit card in one fell swoop. I asked for ketchup and I wasn't even acknowledged. As I mentioned above,the salad wasn't so great and we threw it out after a few bites. I used to really love Runza, and gave it five stars, now I'mgoing to be hard pressed to go back. This is overall the experience I am having in most establishments. I hate to sound like aold geyser, but I am starting to think it's a generational issue, because of how frequent this is becoming in so many places,compared to even five years ago. Read more
Not a bad place to eat. If you are looking for something fast but don'twant the typical fast food. Food was hot and had good... taste to it. Read more
This is our favorite fast food restaurant in Loveland! The staff is always pleasant and the place is always so well maintained... that their recent remodel seemed unnecessary. The results are beautiful though. Read more
Haven't had a Runza in years. We were in Ft Collins and drove by one. I'd been talking about them just weeks before. I was... introduced to them when in Nebraska many many years ago. Loved them. The staff here was friendly. We ordered 6 to bring home andfreeze a few. The kid in the back kind of rolled his eyes when she told him we wanted them in a box (vs. a bag) but it made mesmile more than get mad lol. Yeah, he needs to construct the box...but he did it and the hot Runzas were packed nicely withinstructions for warming them. We got the Runzas with cheese, what I always used to get but you can't really taste the cabbage.While they are still yummy, I'd get the regular (no cheese) next time. These pockets of yum are a nice change from a common fastfood restaurant burger, chicken, sub-sammy or taco. Wished there was one closer to me, but thankfully they are still aroundafter all of these years when I visit up northern Colorado. If you haven't had one, you should try it. Oh and they're fries werenice and crispy! Enjoy! ???? Read more
I have never had a Runza sandwich before today. I have made cabbage pockets in the past. This was very good. Not like homemade,... but still very good. A little too salty for my tastes, but I don't do much fast food, so I'm not used to it. Read more
Food is decent, a level above normal fast food, but still fast food. Their burgers are decent, and the fries are great crinkle... cut fries. I wish they had a melt-able cheese for the fries. The chicken wraps are pretty darn good too. Will return. Read more
Still the best. Great service, clean inviting dining room. Love the cheese Runza. We need them to expand to our home state
Runza sandwiches were delicious as always! But unfortunately we live over 15 minutes away and didn't notice onion rings were... burnt til we got home :( MAJOR BUMMER both orders. None salvageable.... will definitely check b4 leaving line next time. Read more