Reviews for Subway in Louisville, KY
The meat and cheese are sliced too thin and the sandwiches are mostly bread unless you want to pay extra for more meat to make... it look like the pictures that they advertise. Not worth the money because they still only give you a little amount of meat andchees when you do pay extra! ???????????? Read more
They do not accept their own coupons. Prices on their menu don't match what I was charged. Lettuce was rotten. Even though my... meat was heated it was still cold so not sure what happened there. The chicken was full of gristle. Another Subway on the donot return list. The cashier was super sweet and kind and was the only redeeming part of my experience. Read more
It was a Subway. The food tasted exactly like how a subway order should taste. There was no line, no wait. The order was... prepared immediately. Spicy Italian, whole wheat bread. Assorted toppings. Everything I ordered was correct. Everything my wifeordered was correct as well. This location does offer gluten free bread. Read more
I ordered one of their new Turkey Cali Fresh sandwiches on July 13th during the free sandwich promotion period. They claimed... they were not participating in the promotion and refused to offer a free sandwich. The employees did not know how to make anyof the new sandwiches and continually asked me how it was to be made. None of the "updated" ingredients seemed different fromtheir predecessors. Read more
Sandwich wasn?t how I ordered it online. Asked for Italian cheese and herbs they didn?t have it. Made the sandwich on wheat... bread. I asked for extra onions and no onions. While in store waiting for them to finish I asked for the sandwich to be toasted.They said that they would but didn?t. No answer when calling the store to speak to a manager. Very disappointed will not go backto this location. They didn?t even offer a discount or anything. If they are out of something than it shouldn?t be available tochoose. Or at least call the customer and see if they would like anything else. Read more
Let me start off by saying, I wish I knew who Amran was because he couldn?t have been in the building with all the good reviews... on him unless others don?t care about cleanliness. If I could give this review no stars I would because this place is a completejoke! It is super dirty! The line where the food is made is trifling with lettuce everywhere and not even close to where thebucket of lettuce sits, tomatoes and some of the juices taking up space that it shouldn?t and a huge GLOB of mayo that you couldtell had been sitting there for quite some time! The tuna/beef/turkey/ham looked dried up and old. The cheese had lettuce andtomato juice on it, no matter which kind you were gonna get. The floors weren?t all that clean as if they don?t sweep/mop daily.If they do then they may want to get someone else that can do a better job! Oh, AND AS IF THAT ISN?T ENOUGH, the customerservice was horrible. There was no greeting when we walked in. The heavyset young lady just looked at us and went on with herconversation and after about half a minute she came out from the back where we could see her fully and kept addressing anotheremployee before asking what we wanted. After providing her those details, she advised us that they only had one type of veggiewrap. Her tone went from being upbeat to very stale. Not sure if it were due our appearance or not, but with saying all of this,she barely got on her gloves before we let her know we would go somewhere else. We definitely won?t be back! Read more
This is the second horrible experience that I?ve had with this subway and I?ve only frequented this location twice! The first... time I went, I only went to specifically purchase cookies. I asked if the cookies were fresh, and the guy told me that theywere. However when I got home, I found out they were hard as bricks! I threw them out. Today, I also went only to purchasecookies, and there was a female cashier in there with the cookies laying on the counter in the open tray, as she and thecustomer in front of me are making a cash transaction both reaching over them. The cashier then gets to me, and she places thecookies in the paper bag, with no gloves on, and with cuts all around her nail bed with dried blood all on the cuts. As sheplaces the cookies in the bag, I?m literally looking at the cookies, rub against her hands and the cuts with the dried blood. Tonot make a scene, as she was a very young girl, I purchased the cookies anyway leave and throw them out! I will never frequentthis location again and I advise EVERYONE else to do the same. There is a much cleaner subway not far from this location also onHurstbourne. Read more
Tried to eat here but couldn?t because they were closed though their stated hours said they were open. I arrived at 6pm said... they were open until 8pm. Read more