Reviews for Spinelli's St. Matthews in Louisville, KY
Placed a carryout order around 1610 for an 18" pepperoni and was told it would be ready in about 50 minutes. Went at 1700, and... it was. The one closer to me closed up, so I missed their dough and pizza taste. Made a trip since I was out that direction. Read more
Awful. Veggie pizza has a weird liquid cheese that simulates a thick Alfredo sauce on top of a thin pizza sauce. Uncooked green... peppers and onion added as a afterthought. I thought I was being punked it was so bad. Won?t be back. Read more
Customer service IS HORRIBLE!!! ORDERED PHILLY CHEESE STEAK FRIES.. ONLY FOR THEM TO PUT MEAT AND JUST ONIONS IN MY FRIES!!!! I... CALLED TO HAVE THEM REPLACED JUST TO GET THE SAME EXACT THING... EVEN WHEN I CALLED THE COOK ADMITTED THAT HE FORGOT TO PUT THECHEESE ON THERE!!! I CALLED BACK AGAIN JUST TO GET TOLD YOU HAVE TO ASK FOR CHEESE??? I SURE DIDN'T HAVE TO ASK THE VERY FIRSTTIME I HAD EVER EATEN THERE!!! I WILL NOT EAT THERE AGAIN!!!! Read more
I ordered a Large Cheese and Large Cheese / half peperoni. Picked - up in St Matthews 5:30pm 09/09/22. Absolutely horrible.... Dough was uncooked - Pizza had no taste at all. It was a very bad experience Friendly staff, however I was VERY disappointed.$45.00 down the toilet. Read more
Worst food & experience ever. I had a long day traveling it?s my first time in KY. I was looking for family style food because... we all know papa Johns, Pizza Hut and domino?s are all the same. I ordered my food around 8pm and waited an hour plus time forit. It never showed up so I called the restaurant to find out what was going on. When I called they claimed I had the wrongstore after explaining I was calling the right one they finally found my order. Even though their app online says it wasdelivered. Then I waited another 45 mins and the food came. When I say it was the worst food I?ve ever had I wouldn?t feed it toa dog if I had one. It had no taste everything was cold and no sauces for what I ordered. I spent 56.00 for garbage. My dad is achef so I know good food plus I?m from up north. This food is unacceptable plus I know if I called and complained somethingprobably would of happened to my food. I don?t understand why it?s so hard to make what a customer ask for. Just because Covidhappened and everyone wants to jack up prices and have longer wait time doesn?t mean the customer has to suffer because of it.Remember without the customers business?s wouldn?t be in business. So now I have to post this to warn others. File a complaintwith the BBB. Business be grateful for the people who are keeping you open. Because one day if they all stop coming yourbusiness will be a lost thought like other has become. If I could put no stars I would, but google won?t let me. Read more
the attention is incredible. Pizza is good. the place looks very familiar and cozy, the staff is friendly, the bathrooms are... clean and the place looks decent and clean. it is a good place to hang out with your friends and family. Read more
What happened to this place. 3 guys working and 1 only spoke to us. Everything inside and outside on the sidewalk smelled like... burnt pizza. No AC in the place. No atmosphere/music. If you wanted water you got room temperature water from a jug in thestore; no ice. Not welcoming at all. Pizza looks rinky dinky; little to no cheese. Just sad. Read more
Oh my gosh yessss. I've been searching for a good New York style pizza since we moved here and so far this is my favorite. Great... dough, great topping proportions. Pizza is pricey these days, but this place is worth it for some quality pizza Read more