Reviews for Red Robin Gourmet Burgers and Brews in Louisville, KY

Haven?t been here in years - Togo order was perfect, on time and in and out. Burgers were great - good to know Banzai was... exactly as I remembered! Extra fries were a hit with entire fam. Read more

We ate at the Red Robin at the Springhurst location on November 8 and had a terrible experience. We were there with relatives.... I ordered the mushrooms Swiss burger with salad instead of fries. The server came out and said they were out of mushrooms so Iordered the bacon cheeseburger. After a really long time our food came out and mine had fries. I let the server know of themistake and she corrected it. The fries on all of the meals were luke warm as though they had been prepared sometime earlier.Much time later others at our table got our servers attention and requested more fries. Again much time went by before shereturned with more barely warm fries. At this point all we wanted to do was leave after a dissatisfying meal. We couldn't gether attention for our checks so we had to catch the hostess and let her know we needed to leave and needed to pay. I actuallythink the server was taking care of all of the people in the restaurant. A other was taking care of to go orders. We arrived at11 when they opened . By the time we left it was 12:30 and the place was starting to fill up. The burgers were not hot nor theother food. We've usually had a really good meal here but on this occasion everything was awful. Hopefully they can rectify theproblems because at this time we are not interested in repeating thus experience. I doubt my husband can ever be persuaded toreturn to this restaurant. Read more

It was an amazing experience our waitress was phenomenal very helpful tentative lots energy the food was best I've had at a Red... Robin,the decor atmosphere was crazy awesome TOP NOTCH ESTABLISHMENT FOR SURE???? Read more

Stopped here for dinner with a friend I had not seen in over 8 yrs. Had a great time and food was expected very delish.

Burgers were ok could have been a lot warmer and bun less greasy. We ordered an appetizer before we ever ordered our food and... food was there quicker than the appetizer. Which was odd. Just like any other place these days the waitress seemed a bit busywith her tables. Read more

Service was good, the waitress was very nice. Made a mistake with my daughter's burger. Took a long time to get it re-fired.... They forgot to put it in the computer so it didn't get made until my wife inquired about it after waiting fifteen minutes. Theytook it off the bill and added some free doughnuts which was cool. However, the donuts suck, we didn't like them. They'rebiscuits sprinkled with cinnamon and sugar. It just doesn't work. ??????? Read more

Red Robin is my favorite burger chain. Love their gourmet burgers, onion rings, sweet potato fries, and Freckled Lemonade. Our... server did a great job and I was pleased with my food and overall dining experience. Read more

Hostess was great and very kind! Wait time was fast and place is very clean. Waitress was rude and left us waiting for long... times in between visits to the table. Never removed any dishes from the table. Myself and three daughters went for a girls dayand it was just not what we normaly expect from red robbin. Food was dry and cold. Burgers where made wrong and Condimentswhere forgot. Not sure we will be returning to this location after the Experience we had. Read more